Enchantra Dunn
Richmond,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Professional Driver
Prime Inc.
Springfield, MO
03.2024 - Current
- Personable and Energetic person with a clean DMV
- Delivering goods to consumers in a timely and safe manner while verifying load information for accuracy.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
Applicant Services Program Specialist
FEMA
Houston, TEXAS
12.2023 - Current
- Assisted with the development of disaster preparedness plans for vulnerable communities.
- Provided support to local, state and federal agencies in responding to natural disasters.
- Coordinated logistics related to transportation, housing, food distribution and other emergency services.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Assisted with the development of new policies, procedures, and forms related to applicant services.
Credit and Data Analyst
Nelnet Educational Loan Services
Plano, TX
04.2014 - 07.2023
- Answered incoming credit disputes and emails from all credit bureaus by using a variety of resources and software to respond according to standard procedures
- Answered incoming school closure applications to determine if the borrower qualify for student loan discharge
- Reviewed eQip applications for Federal Clearance prior to submitting to FSA
- With this position, I currently hold a Federal Security Clearance.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Designed automated ETL processes for efficient data extraction, transformation and loading in order to improve accuracy and reliability of reporting systems.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
Security Officer
Digital Realty Trust (Allied Barton)
Dallas, TX
02.2012 - 10.2012
- Managed a high-volume workload, provided excellent service to customers, handled all customer inquiries, prepare and process customer information into data base.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Accounting Clerk/ Security Officer (Dual Rate Supervisor)
Hollywood Casino
Baton Rouge, La
06.2004 - 09.2008
- Collected and counted unverified funds daily, responsible for reconciling all associated paperwork, balancing currency daily, preparation and accuracy of internal/ external deposits and report any counterfeit bills.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Analyzed variances between budgeted expenses and actual expenses.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Collaborated with billing and account management departments to implement corporate collection policies in accordance with cross-functional objectives.
Education
Master’s Degree - Criminal Justice/Terrorism
Southern New Hampshire
05.2018
Bachelor’s Degree - Liberal Arts/Criminal Justice
University of Louisiana at Lafayette
12.2009
Skills
- CDL license
- Financial Administration
- Investigation documentation
- Crisis intervention training
- Documentation And Reporting
- Emergency Preparedness
- Emergency Response Coordination
Additional Information
I am a very energetic, highly motivated, and reliable individual who will strive to achieve greatness. I also served as a Reserved Deputy Marshal for the City of Lafayette, La for a year and a half in 2009.
Salary Requirements
Is negotiable.
License
- Federal Security Clearance
- CDL-A
References
Available upon request
Timeline
Professional Driver
Prime Inc.
03.2024 - Current
Applicant Services Program Specialist
FEMA
12.2023 - Current
Credit and Data Analyst
Nelnet Educational Loan Services
04.2014 - 07.2023
Security Officer
Digital Realty Trust (Allied Barton)
02.2012 - 10.2012
Accounting Clerk/ Security Officer (Dual Rate Supervisor)
Hollywood Casino
06.2004 - 09.2008
Master’s Degree - Criminal Justice/Terrorism
Southern New Hampshire
Bachelor’s Degree - Liberal Arts/Criminal Justice
University of Louisiana at Lafayette
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