Summary
Overview
Work History
Education
Skills
Timeline
Cashier

EnDia Headen

Philadelphia,PA

Summary

I am a hardworking and reliable employee with background knowledge in operating cash registers, stocking merchandise, and providing great customer care. I am very organized, proactive, punctual, and work well along with others.

Overview

4
4
years of professional experience

Work History

Cashier

Marshalls
10.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Trained and mentored new cashiers
  • Built and maintained relationships with fellow employees
  • Answered questions about store policies and addressed customer concerns.

Student Intern

Indepence Blue Cross
08.2021 - 05.2022
  • Organize information
  • Mild computer skills
  • Perform/Present given tasks and projects to team members

Associate

Marshalls
07.2020 - 03.2022
  • Customer Service
  • Perform cashier duties
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.

Education

Bachelor of Arts - Psychology

Morgan State University
Baltimore, MD
05-2026

Skills

  • Time management
  • Cleaning and sanitizing
  • Customer service / Assistance
  • Reliability and punctuality
  • Active and Attentive
  • Cash Register Operations
  • Team work / Socializing
  • Problem Solving
  • Written and verbal communication

Timeline

Cashier

Marshalls
10.2023 - 05.2024

Student Intern

Indepence Blue Cross
08.2021 - 05.2022

Associate

Marshalls
07.2020 - 03.2022

Bachelor of Arts - Psychology

Morgan State University

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EnDia Headen