Endia Moffett

• Collaborated with healthcare professionals to monitor patient progress and address any concerns or changes in condition.
• Assisted patients with mobility issues, reducing risk of falls and injuries.
• Assisted from 1 up to 24 clients with daily living activities for increased comfort and quality of life.
• Maintained safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
• Improved patient comfort by providing compassionate and attentive care.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

• Assist the elderly, convalescents, or persons with disabilities with daily living activities at the person's home
• Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals.

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• Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
• Cultivated positive living environment by organizing social events and outings designed to foster camaraderie among residents.
• Offered learning opportunities to help residents develop important life skills.
• Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.

• Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
• Delivered outstanding customer service to ensure repeat business and referrals.
• Provided exemplary customer service to guests.
• Kept accurate records to document customer service actions and discussions.
• Confirmed excellent customer service by quickly resolving customer concerns.
• Developed and implemented customer service policies to enhance satisfaction.

• Created programs and activities for children and adults to promote pool as attraction
• Streamlined operational processes through effective coordination of personnel, equipment, and facility use.
• Developed comprehensive training programs for staff members to maintain high standards of performance and safety.
• Managed daily operations for efficient scheduling, maintenance, and adherence to health code regulations.
• Optimized staffing levels during peak hours by monitoring attendance trends and adjusting schedules accordingly.