ENDIYA JOHNSON
Fort Worth,Texas
Summary
Biology graduate with a focus on Environmental Science, equipped with practical research skills and a solid background in customer service. Expertise in data collection, analysis, and maintaining accurate documentation, paired with effective communication and teamwork skills, ensures a comprehensive approach to problem-solving in any professional environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Research Assistant
Grambling State University
Grambling, Louisiana
01.2025 - 10.2025
- Assisted in data collection and analysis for research studies, contributing to overall project findings.
- Collected and recorded measurements using standardized procedures, ensuring accurate and consistent documentation while collaborating with team members.
- Conducted water salinity tests to monitor and maintain healthy pH levels in water.
Retail Merchandise Associate
Ross Dress for Less
Fort Worth, Texas
07.2022 - 05.2024
- Provided exceptional customer service by advising customers on product features and benefits.
- Enhanced customer satisfaction through active listening and empathetic negotiation strategies, addressing concerns with appropriate discounts and refunds.
- Supported customers with inquiries and offered tailored product recommendations to meet their needs.
- Maintained cleanliness and organization in workspaces to enhance safety and efficiency.
- Collaborated effectively with team members in production and transport to streamline processes.
- Arranged tools and supplies in designated storage areas for efficient access.
Education
B.S. - Biology
Grambling State University
Grambling, Louisiana12-2025
High school Diploma -
Polytechnic High School
Fort Worth, Texas06-2020
Skills
- Data collection
- Lab Safety
- Microsoft Office
- Documentation
- Problem Solving
- Organization
- Time Management
- Effective Communication
- Active listening
- Team collaboration
- Customer service
Certification
- AHA Basic Life Support, 12/01/2025-12/01/2027
Campus Involvement
- Women Empowerment Organization
- GSU 4 Real Women International
- Biology Pre-Doctoral Society
Timeline
Student Research Assistant
Grambling State University
01.2025 - 10.2025
Retail Merchandise Associate
Ross Dress for Less
07.2022 - 05.2024
B.S. - Biology
Grambling State University
High school Diploma -
Polytechnic High School