Endrit Ferati
Brooklyn,NY
Summary
Experienced in pricing strategy, dedicated to maximizing profitability and enhancing market positioning. Strong analytical skills and attention to data accuracy enable informed decision-making. Effective communication conveys complex pricing concepts with ease. Prioritizes collaboration and thrives in adapting to changing requirements. Consistently delivers impactful results through strategic pricing initiatives and efficient workflow management, driving business success.
Overview
7
7
years of professional experience
Work History
Senior Pricing Supervisor
ICG Funding
04.2022 - Current
- I was an underwriter for a private investment company that offered funding options to brokers that submitted merchants applications to us
- Successfully drove new product lines to increase annual profits by 38%.
MCA Broker/phone Salesman
Smartcap Funding
11.2020 - 03.2022
- I was a broker for a lending company
- I would send loan applications out to MCA banks and sell offers to merchants that applied to our business funding
- Made average of 580 outbound and inbound calls per day.
- Attained $1.2 million in sales targets on a monthly basis.
Sales Representative
John's tech shop
08.2020 - 11.2020
- I was a sales representative for all electronics in a tech store and made sure I had the most sales at the end of the month
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Busboy
Riviera Catering hall
08.2019 - 08.2020
- I worked as a busboy/or waiter for catering events such as weddings/birthdays/anniversary parties and holiday parties
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Customers Service Care
Vodafone
04.2019 - 08.2019
- I would answer phone calls and set appointments for clients to come in for repairs and help vodafone customers with help on how to fix problems with their phones, computers, iPads etc
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Doorman- Concierge
Complex Buildings
02.2018 - 03.2019
- I was a doorman/concierge for a little over a year for complex buildings
- I would bring their packages to their door and make sure all visitors signed in before entering the building and showed integrity working for the complex buildings
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Demonstrated strong conflict resolution skills when addressing disputes between residents or guests in the building.
- Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
- Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
- Managed access control system, preventing unauthorized entry into the building.
Education
Brooklyn Studio Secondary School -
Brooklyn Studio Secondary School
Brooklyn, New York05.2021
New York City College of Technology -
New York City College of Technology
Brooklyn, New York03.2025
Skills
- Conflict Resolution
- Time and Priority Management
- Critical Thinking
- Interpersonal Skills
- Attention to detail
- Adaptability
- Negotiating
- Communication
- Active listening
- Customer services
- Microsoft Excel expertise
- Customer segmentation
- Pricing strategy development
- Revenue management
- Competitive intelligence
- Client management
- Product pricing
- Teamwork and collaboration
- Multitasking and prioritizing
- Time management
- Excellent communication
- Critical thinking
- Customer satisfaction
- Customer engagement
- Customer service management
- Customer relations
- Computer proficiency
- Task prioritization
- Employee training
- Complaint handling
- Professionalism
- Staff motivation
- Pricing software proficiency
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
German
Limited Working
Timeline
Senior Pricing Supervisor
ICG Funding
04.2022 - Current
MCA Broker/phone Salesman
Smartcap Funding
11.2020 - 03.2022
Sales Representative
John's tech shop
08.2020 - 11.2020
Busboy
Riviera Catering hall
08.2019 - 08.2020
Customers Service Care
Vodafone
04.2019 - 08.2019
Doorman- Concierge
Complex Buildings
02.2018 - 03.2019
New York City College of Technology -
New York City College of Technology
Brooklyn Studio Secondary School -
Brooklyn Studio Secondary School
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