Dedicated criminal justice student, passionate about empowering victims, aiming to develop the skills and experience necessary to become an effective and compassionate victims’ advocate.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Health Hospice Aide
BRONXWOOD HEALTHCARE
08.2017 - 09.2021
Delivered exceptional personal hygiene assistance, upholding dignity and respect for each patient throughout the end-of-life journey.
Performed light housekeeping tasks, creating a clean and comfortable space for patients during their time at home hospice care.
Assisted patients with daily living activities, improving their overall quality of life during end-of-life care.
Provided emotional support to patients and families, fostering positive relationships and open communication.
Home Health Hospice Aide
ALLEN HEALTHCARE
07.2015 - 07.2017
Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
Delivered exceptional personal hygiene assistance, upholding dignity and respect for each patient throughout the end-of-life journey.
Performed light housekeeping tasks, creating a clean and comfortable space for patients during their time at home hospice care.
DOT Technician, Invoice Specialist
JFK MEDPORT
04.2005 - 06.2007
DOT Technician, Invoice Specialist
Collected and processed urine and breath alcohol tests for approximately 500+ JFK employees monthly for pre-employment, random, and post-incident screenings.
Managed daily administrative tasks including answering 30+ phone calls, scheduling appointments, and sending reminders to patients.
Prepared invoices covering employees per company, ensuring accuracy and timely submission.
Education
Bachelor’s degree - Science in Criminal Justice
EXCELSIOR UNIVERSITY
Albany, NY
07.2026
Associate’s degree - Science in Criminal Justice
EXCELSIOR UNIVERSITY
Albany, NY
07.2023
Skills
Cultural competence
Languages: Spanish
Patient care
Compassionate support
Emotional support
End-of-life care
Basic life support
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
USIDHR: Human Rights Education Training May 2023-Completed
FEMA IS-100.C: Introduction to Incident Command System August 2023-Completed
FEMA IS-906: Basic Workplace Security Awareness October 2023-Completed
FEMA IS-315.A: CERT and Incident Command System August 2024-Completed
Assistant Administrator / Financial Coordinator at W Group Management at Bronxwood Home for the AgedAssistant Administrator / Financial Coordinator at W Group Management at Bronxwood Home for the Aged