Summary
Overview
Work History
Education
Skills
Timeline
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Endy Veasley

Des Moines,Iowa

Summary

Dynamic and customer-oriented professional with extensive experience in the hospitality industry. Skilled in delivering exceptional service in fast-paced environments, with a strong ability to solve problems efficiently and effectively. Demonstrates excellent communication and interpersonal skills, ensuring positive guest experiences and fostering a collaborative team environment. Proficient in multitasking, managing multiple priorities, and maintaining attention to detail. Adept at upselling and promoting products to enhance customer satisfaction and drive sales. Eager to bring a proactive approach and dedication to excellence to a forward-thinking organization.

Overview

6
6
years of professional experience

Work History

Legal Intern

The Weitz Company
Des Moines, IA
05.2025 - Current
  • Assisted attorneys in legal research and document preparation for ongoing cases.
  • Reviewed contracts and agreements for compliance with legal standards.
  • Collaborated with team members to prepare materials for client meetings.
  • Researched case law and statutes to support various legal arguments effectively.
  • Organized files, documents, notes, and other materials relevant to a case or transaction.
  • Created organized filing system for legal documentation.

SERVER

Americana
Des Moines, IOWA
06.2020 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Used good communication skills to reduce guest dissatisfaction.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Memorized menu to help diners make informed meal choices.

Server

Paper Crane Ramen Shop & Cocktail Lounge
Iowa City, IA
10.2024 - 05.2025
  • Provided excellent customer service and attention to guest needs.
  • Selected as part of the opening team for a high-volume, modern Asian fusion restaurant and lounge.
  • Collaborated with management during pre-opening to help set up floor plans, test service flow, and ensure operational readiness.
  • Trained new staff on operational protocols and customer service standards.
  • Developed strong menu and cocktail knowledge to confidently guide guests through unique offerings and specials.

RESIDENT ASSISTANT

University Of Iowa
Iowa City, IOWA
08.2023 - 05.2025
  • Foster a welcoming and inclusive community environment.
  • Plan and execute programs and events that promote social interaction, educational growth, and personal development.
  • Act as a mentor and role model for residents, offering guidance and support.
  • Assist students in their transition to college life and promote a positive living experience.
  • Address and mediate conflicts among residents, facilitating resolution and mutual understanding.
  • Refer students to appropriate campus resources for academic, health, or personal support.
  • Assess the needs and interests of residents to create relevant and engaging programs.
  • Continuously develop skills in leadership, communication, and crisis management.
  • Respond to emergencies and provide assistance as needed, including during late-night or weekend shifts.

TICKET TAKER

Iowa State Fair
Des Moines, IOWA
08.2019 - 08.2021
  • Developed effective communication strategies when dealing with difficult customers to ensure a positive experience for all involved.
  • Greet guests as they arrive at the fair entrance.
  • Manage the flow of guests entering and exiting the fairgrounds to avoid congestion.
  • Address any ticket-related issues or disputes professionally and efficiently.
  • Assist guests who have lost or misplaced their tickets, following fair policies.
  • Escalate unresolved issues to supervisors when necessary.

Education

Bachelor of Arts (B.A.) - Criminology

University of Iowa
Iowa City, IA
05.2026

High School Diploma -

Theodore Roosevelt High School
Des Moines, IA
05.2022

Skills

  • Customer-oriented
  • Problem-solving
  • Communication skills
  • Multitasking
  • Attention to detail
  • Time management
  • Promoting products
  • Proactive approach
  • Student leadership
  • Adaptability
  • Order accuracy
  • Organization
  • Task prioritization
  • Team collaboration

Timeline

Legal Intern

The Weitz Company
05.2025 - Current

Server

Paper Crane Ramen Shop & Cocktail Lounge
10.2024 - 05.2025

RESIDENT ASSISTANT

University Of Iowa
08.2023 - 05.2025

SERVER

Americana
06.2020 - Current

TICKET TAKER

Iowa State Fair
08.2019 - 08.2021

Bachelor of Arts (B.A.) - Criminology

University of Iowa

High School Diploma -

Theodore Roosevelt High School

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