ENEDINA COLIX ALCARAZ
Fontana,CA
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills.
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Great at managing time in fast-paced environments.
Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Polished in converting written materials, relaying concepts and ideas between languages and editing and proofreading text to reflect language.
Overview
13
13
years of professional experience
Work History
Program Aide
Fontana Adult Day Health Services
Fontana, California
10.2022 - Current
- Stocked inventory and ordered office and kitchen supplies.
- Assisted with set up for social events and food deliveries.
- Conducted individual and small group instruction.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Maintained confidentiality of sensitive information and documents.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Operated photocopiers and scanners, and personal computers.
- Offered reception coverage to relieve staff during absences or breaks.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Facilitated communication for people with limited language proficiency.
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Proofread translated documents before submitting them to the client for review.
- Provided written translations of legal, medical, and technical documents.
Office Assistant
TRANSITIONAL ASSISTANCE DEPARTMENT
Fontana, USA
09.2011 - 10.2012
- Composed letters and other correspondence, fostering external communications on behalf of leadership
- Supported staff, performing data entry and administrative duties
- Researched and gathered information for reports, abstracting specialized or technical data
- Operated variety of standard office equipment to complete high-volume administrative projects
- Communicated with customers, employees and other individuals to answer questions, disseminated and explained information, take orders and address complaints
- Scanned, faxed, and filed invoices and sales receipts
Education
High School Diploma -
Eric Birch High School
Fontana, CA02.2006
High School Diploma -
Ab Miller High School
Fontana, CA05.2005
Skills
- Google Drive
- Data Entry
- Customer Service
- Mail Management
- Telephone Reception
- Running Errands
- Supply and inventory oversight
- Effective communication
- Administrative support
- Community outreach
- Valid Driver's license
- Client services
- Fluent bilingualism
Timeline
Program Aide
Fontana Adult Day Health Services
10.2022 - Current
Office Assistant
TRANSITIONAL ASSISTANCE DEPARTMENT
09.2011 - 10.2012
High School Diploma -
Eric Birch High School
High School Diploma -
Ab Miller High School