Eneida Joseph
Stoughton,MA
Summary
Dedicated and detail-oriented professional with strong experience in customer service, safety, and operations. Skilled in handling fast-paced environments, problem-solving, and supporting team success. Demonstrates integrity, reliability, and the ability to adapt quickly while maintaining excellent service and safety standards.
Personable, dedicated, and proactive, with solid understanding of safety protocols and emergency procedures. Knowledge in public safety principles and skills in surveillance and incident response. Committed to ensuring community safety and well-being through dependable service.
Overview
3
3
years of professional experience
Work History
Public Safety Officer
Boston University
11.2024 - Current
- Monitor campus grounds, facilities, and events to ensure the safety and security of students, staff, and visitors.
- Respond to emergencies, disturbances, and calls for assistance with professionalism and efficiency.
- Collaborate with local law enforcement and internal departments to uphold safety protocols.
- Maintain accurate incident and activity reports for compliance and follow-up.
Store Associate
Finish Line
08.2023 - 07.2024
- Provided customer service by assisting with purchases, sizing, and product inquiries.
- Processed transactions and returns while supporting daily sales goals.
- Maintained merchandise displays and handled stock management.
Team Member (Fulfillment & Guest Advocate)
Target
05.2023 - 07.2023
- Processed and fulfilled online orders, ensuring accuracy and efficiency.
- Assisted customers with purchases, returns, and exchanges while delivering excellent guest service. Operated registers, supported daily store operations in a high-volume retail environment.
To Go Specialist
Olive Garden
02.2023 - 06.2023
- Prepared and packaged to-go orders efficiently, ensuring accuracy and quality of food items.
- Collaborated with kitchen staff to streamline order fulfillment processes during peak hours.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Enhanced customer satisfaction by providing timely service and addressing inquiries regarding menu items.
- Monitored inventory levels, communicating shortages to management for timely replenishment.
Education
Diploma -
James Madison High School
08.2024
Associate's Degree - Science, Liberal Arts and Health Science
Massasoit Community College
Brockton, MA05-2027
Skills
- Customer Service & Communication
- Safety & Incident Response
- Team Collaboration
- Cash Handling & Transactions
- Conflict Resolution
- Time Management
- Conflict de-escalation
- Physical fitness
- Surveillance techniques
- Safety regulations
- Security management
- Patrol procedures
- Public safety
- Dispatch communication
- Public service
Timeline
Public Safety Officer
Boston University
11.2024 - Current
Store Associate
Finish Line
08.2023 - 07.2024
Team Member (Fulfillment & Guest Advocate)
Target
05.2023 - 07.2023
To Go Specialist
Olive Garden
02.2023 - 06.2023
Diploma -
James Madison High School
Associate's Degree - Science, Liberal Arts and Health Science
Massasoit Community College
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