Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enelly Hernandez

Hamden,CT

Summary

Manager in Training with three years of experience in retail, demonstrating strong leadership and organizational skills. Proficient in team leadership, customer service, and communication, with a proven track record of enhancing team performance and reducing employee turnover. Eager to transition into a new field, focusing on patient well-being and committed to continuous learning and development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager in Training

Snipes USA
02.2024 - Current
  • Counted registers, cleaned and secured store at end of shift.
  • Reduced employee turnover, training new hires in company policies and procedures.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Assisted with onboarding of new employees by providing training and development resources.

Sales Associate

Marshalls
02.2022 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor Of Science In Nursing - Nursing

Southern Connecticut State University
New Haven, CT
05-2027

High School Diploma -

Hill Regional Career High School
New Haven, CT
06-2023

Skills

  • Decision-making
  • Staff Training and Development
  • Team Leadership
  • Effective Communication
  • Time Management
  • Reliability

Certification

  • CPR (American Red Cross) 2024, October
  • Certified Nursing Assistant (CNA) 2024, December

Languages

Spanish
Native or Bilingual

Timeline

Manager in Training

Snipes USA
02.2024 - Current

Sales Associate

Marshalls
02.2022 - 08.2024

Bachelor Of Science In Nursing - Nursing

Southern Connecticut State University

High School Diploma -

Hill Regional Career High School
Enelly Hernandez