Open To Work
Rachel Watson
Project Manager
SeaTac,WA
Summary
Dedicated property manager with 10+ years of experience in managing projects from inception to completion, ensuring timely and cost-effective delivery. Proficient in project planning, budgeting, and coordination, with expertise in LEED, building and energy codes, and records management. Skilled in Microsoft 365, technical comprehension, CRM and industry software. Possesses a strong understanding of sustainable building practices and holds certifications in project coordination and OSHA 30 construction safety and health.
Overview
21
21
years of professional experience
5
5
Certification
Work History
Property Manager
Happy Home
Seattle, WA
01.2012 - Current
- Managed daily operations of 30,000 square feet across nine residential properties, ensuring tenant satisfaction and compliance with regulations
- Conducted regular property inspections, identifying areas for improvement and ensuring upkeep of facilities
- Coordinated maintenance requests and vendor services, improving response times and service quality
Building Science Project Coordinator
Morrison Hershfield
Seattle, WA
09.2021 - 12.2021
- Provided comprehensive coordination support for a team of ten engineers on projects valued between $40,000 and $2 million
- Managed project budgets, job costing, and change orders to ensure compliance with estimates, contracts, project scope, and various requirements including LEED, safety protocols, and building and energy codes and regulations
- Facilitated communication among stakeholders to enhance collaboration and project transparency
FF&E Project Coordinator
Schreiber, Starling, Whitehead Architects
Seattle, WA
08.2021 - 12.2021
- Served as the point of contact for a $1.73 million furniture, fixtures, and equipment schedule within a $32 million tenant renovation project, which included coordinating schedules for building fire safety, electrical, security, and IT subcontractors/vendors
- Compiled a closeout package that encompassed operation and maintenance agreements, equipment details, and warranty training
- Established a project plan for the transition from temporary spaces of 15,000 square feet to the newly renovated 50,000 square feet premises
Assistant Project Manager
Babbit Construction Company
Tacoma, WA
09.2020 - 11.2020
- Streamlined internal project management best practices, specifically tailored to the owner's required metadata via Builder Trend, which resulted in a twofold increase in company efficiency
- Led a $300,000 tenant improvement commercial design project, which involved researching sustainable materials and an energy-efficient lighting system with rebate and incentive options, achieving a 15% residual monthly savings for the stakeholder
- Assisted in developing project plans, ensuring alignment with stakeholder objectives
Capital Projects Coordinator
South Seattle College
Seattle, WA
01.2019 - 08.2020
- Coordinated all facets of three intricate tenant improvement job order contracts exceeding $600,000, including the upkeep of precise logs for on/off-site coordination of walk-throughs, permits, stakeholder communication, safety meetings, change orders, requests for information, punch lists, and operation and maintenance schedules
- Established a detailed inventory for an automotive training facility's relocation from a 35,000 square foot facility to temporary spaces totaling 15,000 square feet
- Supported the design, bid, and build of a $23 million LEED BD&C New Construction project for a 25,000 square foot facility
- Cataloged and implemented a record management system for construction documentation using an Excel dashboard featuring V-lookup and pivot tables, linked to SharePoint sites and Teams, covering fifty years of capital projects across three campuses, encompassing 100 acres and 1 million square feet of built environment.
Guest Services Coordinator
DoubleTree by Hilton
SeaTac, WA
07.2015 - 08.2017
- Assisted hundreds of guests each shift while still delivering personalized experiences
- Recognized as the front-of-house employee with the most guest-written 'Shout Outs' for 'Making it Right' in 2016
- Coordinated guest check-in and check-out processes to enhance overall customer satisfaction
Tier 2 Technical Support
Conduent Business Services, LLC (Formerly Xerox)
Federal Way, WA
08.2013 - 01.2015
- Promoted after six months from Tier 1 Technical Support and maintained the highest customer resolve and lowest transfer rate out of eight hundred agents in high-volume call center in 2014
Various Posistions
Prior Experience
01.2005 - 07.2013
- General Manager for downtown club in historic building which included creating and implementing company policy, promotions with vendors, booking entertainment, hiring and training 2-20 employees, payroll, employment law, health and safety
- Created recycling policy for front and back of house
Education
Bachelor of Applied Science - Sustainable Building Science Technology
South Seattle College
06.2020
Associate in Applied Arts - Business Management
Green River Community College
Skills
- Microsoft Office Suite
- Strong Communication Skills
- Building and Energy Codes
- Project Planning
- Blueprint Reading
- Permit Process
- Lighting Design
- Lighting Controls
- Bluebeam
- Technical Comprehension
- Time Management
- Flexible and Adaptable
- Project Coordination
- Records Management
Certification
- Certified Environmental Specialist, March 2021
- Certified Project Coordinator, June 2021
- First Aid/ CPR Certified, April 2021
- OSHA 30 Construction Safety, April 2021
- LEED Green Associate, April 2021
Languages
English
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Publications
- Proven Customer Service Skills, https://sway.office.com/OiOJaQdgLdkeKVjQ?ref=Link&loc=play, 2021-06-01, While employed at one of the largest DoubleTree hotels in the world, hundreds of guests checked in and out daily. Many of these guests were inspired to share their experiences through reviews.
- Project Plan, https://sway.office.com/4dmNOZ5KDmm8jd79?ref=Link, 2020-03-01, This condensed project plan aims to correlate project management skills with experience. The South Seattle Automotive project was largely a standard tenant improvement, with some aspects being an exception.
- Shop Space Tenant Relocation Project, https://sway.office.com/lsEJBrV3LzhM5LJ5?ref=Link&loc=play, 2020-01-01, This segment exemplifies the managed relocation project, highlighting the level of construction expertise to date. It involves posing relevant questions, communicating information effectively in various formats suited to the audience, and demonstrating technical skill.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteHybridTimeline
Building Science Project Coordinator
Morrison Hershfield
09.2021 - 12.2021
FF&E Project Coordinator
Schreiber, Starling, Whitehead Architects
08.2021 - 12.2021
Assistant Project Manager
Babbit Construction Company
09.2020 - 11.2020
Capital Projects Coordinator
South Seattle College
01.2019 - 08.2020
Guest Services Coordinator
DoubleTree by Hilton
07.2015 - 08.2017
Tier 2 Technical Support
Conduent Business Services, LLC (Formerly Xerox)
08.2013 - 01.2015
Property Manager
Happy Home
01.2012 - Current
Various Posistions
Prior Experience
01.2005 - 07.2013
Bachelor of Applied Science - Sustainable Building Science Technology
South Seattle College
Associate in Applied Arts - Business Management
Green River Community College