Dynamic leader with a proven track record in soldier training and mentorship. Skilled in tactical proficiency and quick decision-making, driving operational readiness and team cohesion.
Work History
Active Duty Soldier
20 Years 6 Months
US Army | 02.2006 - Current
Led training programs to enhance soldier readiness and operational effectiveness.
Mentored junior soldiers, fostering professional growth and skill development.
Analyzed operational data to inform strategic decision-making processes.
Supervised team activities, ensuring adherence to safety protocols and operational standards.
Contributed to successful military exercises through effective coordination and task delegation among team members.
Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
Facilitated cross-training allowing unit members to acquire new skills relevant to their respective duties.
Enhanced unit readiness by conducting thorough training sessions and evaluations.
Conducted regular evaluations of soldiers'' performance, identifying areas for improvement and offering constructive feedback to help them reach their potential.
Collaborated with various departments to streamline processes and improve inter-departmental cooperation.
Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
Customer Service Associate
4 Years 10 Months
Circuit City | 04.2001 - 02.2006
Provided exceptional customer support, resolving inquiries and issues effectively.
Implemented inventory management practices, enhancing product availability and organization.
Trained new associates on customer service protocols and company policies.
Developed rapport with customers, fostering loyalty and repeat business.
Staff Writer
1 Year 1 Month
MyVideoGames.com | 01.2000 - 02.2001
Researched trends in gaming to inform writing and enhance relevance.
Executed comprehensive interviews with game developers for exclusive insights.
Wrote and submitted accurate, engaging, and fact-checked stories.
Education
Master of Science - Unmanned Systems
Embry-Riddle Aeronautical University | Daytona Beach, FL | 06-2024