ENGRID COOPER

• General A/V Operations:
• Operated and maintained audiovisual systems throughout park zones, ensuring optimal performance during high-volume operations
• Performed daily equipment checks, troubleshooting, and preventive maintenance on displays, monitors, and audio systems
• Managed power distribution and load calculations for A/V equipment across multiple park locations
• Responded to technical issues in real-time, minimizing downtime and maintaining guest experience standards
• Collaborated with park operations team to coordinate system schedules and maintain equipment inventory
• Stage Lighting Installation & Rigging:
• Designed and installed lighting systems for two performance stages, including truss construction and fixture mounting
• Built and rigged lighting truss structure for The Wrath's stage, ensuring proper weight distribution and structural integrity
• Mounted and configured professional-grade Elation lighting fixtures including:
• - Elation Six Par 300 LED fixtures for wash lighting and color effects
• - Elation Colour 5 Profile LED ellipsoidal fixtures for spotlighting and precision control
• Executed power distribution planning and DMX signal routing for multi-fixture lighting rigs
• Performed focus, alignment, and programming of intelligent lighting systems for live performances
• Conducted safety inspections and load calculations for overhead rigging and truss systems

• Assisted in training new staff on store operations and customer service protocols.
• Managed cash register operations, ensuring accurate transactions and balanced drawers.
• Maintained inventory levels, conducting regular stock checks to support replenishment efforts.
• Implemented visual merchandising standards to enhance product presentation and drive sales.
• Monitored employee performance, providing feedback to improve efficiency and service quality.

• Delivered exceptional customer service, ensuring a positive dining experience for all guests.
• Collaborated with kitchen staff to ensure timely order delivery and high-quality food presentation.
• Managed multiple tables efficiently during peak hours, demonstrating strong time management skills.
• Assisted in training new servers, promoting adherence to restaurant standards and best practices.

Relevant Coursework: Digital Media Technology, Lighting Design, Electrical Systems, Project Management, Creative Problem-Solving, Web Design

• Dean's List 2022-2024
• Honor Roll 2022-2024
• Columbia College Illustration Scholarship Recipient

• Honor Roll 2020-2022
• Harpers Promise Scholarship Recipient