William Waite
Waikoloa,HI
Summary
Motivated United States Marine Corps. Corporal with 8 years of experience as a Field Radio Operator and expert manager of communications technology. Proven leader in training others on maintenance, inspections, repairs and use of communications equipment. Skilled in network troubleshooting and fostering teamwork, exceling in optimizing telecommunications systems both fiber optic and copper systems, evidenced by an impactful tenure at Hawaiian Telcom. Expertise spans from undersea cable maintenance to advanced wire splicing.
Overview
12
12
years of professional experience
Work History
Customer Zone Technician 1
Hawaiian Telcom
08.2021 - Current
- Performing regular inspections and maintenance on undersea cables to ensure optimal performance.
- Diagnosing and resolving issues related to cable integrity, connectivity, and performance.
- Assisting in installation of new equipment related to Southern Cross network.
- Conducting tests on cable systems to monitor signal quality and detect faults.
- Keeping detailed records of maintenance activities, repairs, and system performance for reference and compliance.
- Working with other technicians and engineers to coordinate repairs and upgrades, ensuring minimal service disruption.
Cable Splicing Technician
Hawaiian Telcom
11.2019 - 08.2021
- Responsible for connecting and repairing telecommunications cables, particularly fiber optic and copper cables.
- Joining sections of cable together using specialized techniques to ensure proper signal transmission.
- Conducting tests to verify the integrity and performance of spliced connections, ensuring minimal signal loss.
- Assisting in installations of new cables for telecommunications infrastructure, including underground and aerial installations.
Field Radio Operator
United States Marine Corps
11.2012 - 11.2020
- Establishing and maintaining communication systems in the field.
- Installing and operating various types of radio and communication equipment to facilitate secure and reliable communication between units.
- Conducting routine checks and repairs on radio equipment to ensure operational readiness.
- Using radio systems to transmit and receive messages during training exercises and combat operations, often under challenging conditions.
- Implementing measures to ensure security of communications, including encryption and secure transmission protocols.
- Training other Marines on use of communication equipment and procedures.
- Acting quickly to restore communications in the event of equipment failure or enemy interference.
Installation and Service Technician
Hawaiian Telcom
08.2015 - 11.2019
- Setting up and installing telecommunications equipment such as routers, switches, and fiber optics.
- Regularly inspecting and maintaining existing systems to ensure optimal performance.
- Diagnosing and resolving issues with phone lines, internet connections, and other telecom services.
- Performing repairs on faulty equipment and infrastructure, including both hardware and software issues.
- Assisting customers with technical problems, providing solutions, and answering questions related to services.
- Keeping detailed records of service calls, repairs, and maintenance activities.
- Working with other technicians and departments to coordinate complex installations or repairs.
Education
High School Diploma -
Hilo High School
556 Waianuenue Ave, Hilo, HI 9672005.2008
Skills
- Network Troubleshooting
- Technical knowledge
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Equipment installation and repair
- Excellent Communication
- Wire Splicing
- Analytical Thinking
- Radio Frequency Identification
- Advanced Radio Communications
Timeline
Customer Zone Technician 1
Hawaiian Telcom
08.2021 - Current
Cable Splicing Technician
Hawaiian Telcom
11.2019 - 08.2021
Installation and Service Technician
Hawaiian Telcom
08.2015 - 11.2019
Field Radio Operator
United States Marine Corps
11.2012 - 11.2020
High School Diploma -
Hilo High School
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