Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Enia Cantero Ajete

Louisville,KY

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.

Overview

4
4
years of professional experience

Work History

Billing Specialist

Consumer Cellular
05.2022 - 09.2022
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.

HR Generalist

Amazon
01.2022 - 04.2022
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.

Certified Medical Assistant

University Of Louisville Hospital
07.2021 - 12.2021
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Collected and documented patient medical information such as blood pressure and weight.

Customer Service Representative

Lowes Home Improvment
02.2019 - 06.2021
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.

Education

Associate of Arts - Cna,cpr,medical Office Support

Job Corps Greenville
Greenville Ky
05.2021

Associate of Arts - Health Aide

ATA College
Louisville, KY
11.2019

Skills

  • Stop Payments
  • Billing Dispute Resolution
  • Charge Slips
  • Statement Distribution
  • Customer Contact
  • Itemized Statement Preparation
  • Needs Assessment
  • Interpretation and Translation Services
  • Strong Telephone Etiquette

Languages

Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Billing Specialist

Consumer Cellular
05.2022 - 09.2022

HR Generalist

Amazon
01.2022 - 04.2022

Certified Medical Assistant

University Of Louisville Hospital
07.2021 - 12.2021

Customer Service Representative

Lowes Home Improvment
02.2019 - 06.2021

Associate of Arts - Cna,cpr,medical Office Support

Job Corps Greenville

Associate of Arts - Health Aide

ATA College