Summary
Overview
Work History
Education
Skills
Timeline
Generic

Enisa Mahmutovic

Bronx,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

23
23
years of professional experience

Work History

Home Care Service

Bestcare Inc
Bronx, NY
07.2021 - 08.2023
  • Monitored patient condition, progress, and safety by conducting regular visits and assessments.
  • Scheduled appointments with physicians, nurses, therapists, social workers, and other health care providers as needed.
  • Coordinated transportation services for clients to ensure they were able to access necessary medical care.
  • Facilitated family meetings to discuss goals and objectives related to the patient's plan of care.
  • Ensured compliance with federal regulations governing home health agencies such as HIPAA privacy rules.

Restaurant Hostess

Montezuma Cafe
Bronx, NY
05.2019 - 06.2021
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Answered telephone to provide dining information and take reservations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Bartender

Bruno Jamais Restaurant Club
New York, NY
01.2006 - 10.2008
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Bartender

Blarney Stone Restaurant
New York, NY
02.2002 - 01.2005
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Poured wine, beer and cocktails for patrons.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Bartender

Remy cafe Billards
Bronx, NY
09.2000 - 10.2002
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Stocked ice bins and coolers as needed throughout shift.
  • Provided drink suggestions to customers based on their preferences.
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Education

ABC Bartending School
New York, NY
03-2004

Atlas Barber School
New York, NY
01-2002

Skills

  • Cultural Competency
  • Medical Terminology Knowledge
  • Case Management Experience
  • Client Advocacy
  • Budget Development
  • Decision-Making
  • Critical Thinking
  • Budget Planning
  • Complex Problem-Solving
  • Basic Accounting
  • Suggestive Selling
  • Cash and Credit Transactions
  • Outgoing Personality

Timeline

Home Care Service

Bestcare Inc
07.2021 - 08.2023

Restaurant Hostess

Montezuma Cafe
05.2019 - 06.2021

Bartender

Bruno Jamais Restaurant Club
01.2006 - 10.2008

Bartender

Blarney Stone Restaurant
02.2002 - 01.2005

Bartender

Remy cafe Billards
09.2000 - 10.2002

ABC Bartending School

Atlas Barber School

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Enisa Mahmutovic