Eniyah Chatman
Aiken,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
Unison Behavioral Health
Georgia
03.2022 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 2 hours to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Counseled and mentored clients on substance use and life choices.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Representative
Continuum Global Solutions
05.2020 - 03.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
PCA Personal Care Assistant
HELP AT HOME, COASTAL HOME CARE
02.2017 - 05.2020
- Assisted Clients at their homes
- Cleaned
- Feed clients
- Dressed
- Assisted with daily living activities, running errands and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Associate Of Applied Science - Health Science
College of Coastal Georgia
Brunswick, GA12.2021
High School -
Pierce County High School
Blackshear, GA08.2018
Skills
- Microsoft Word
- Customer Service
- Customer Relationship Management
- Strategic Planning
- Salesforce
- Negotiation
- Quality Assurance
- Account Management
- Attention to Detail
- Dependable and Responsible
- Self-Motivated
- Analytical and Critical Thinking
- MS Office
- Problem-Solving
- Excellent Communication
- Decision-Making
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Behavioral Health Technician
Unison Behavioral Health
03.2022 - Current
Customer Service Representative
Continuum Global Solutions
05.2020 - 03.2022
PCA Personal Care Assistant
HELP AT HOME, COASTAL HOME CARE
02.2017 - 05.2020
Associate Of Applied Science - Health Science
College of Coastal Georgia
High School -
Pierce County High School