Enjay Sisombath
Current Marketing Student
Hopkins,MN
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Nike
11.2022 - Current
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Enhanced visual merchandising displays by arranging products strategically to become more attracting to customers.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Assisted in executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Handled and processed shipments sent out and to store as needed to ensure operational lost prevention.
Restaurant Waiter
Lotus Restaurant
06.2019 - 08.2022
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Supported fellow waitstaff through teamwork and sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Utilized time management skills to prioritize tasks effectively, ensuring prompt attention to all guests'' needs.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Maintained clean and organized dining areas for optimal guest experience.
Education
Bachelor of Arts - Marketing
University of Kentucky
Lexington, KY 05.2001 -
Skills
Customer Service and Engagement
Timeline
Retail Sales Associate
Nike
11.2022 - Current
Restaurant Waiter
Lotus Restaurant
06.2019 - 08.2022
Bachelor of Arts - Marketing
University of Kentucky
05.2001 -