Elizabeth "Nagi" Lyon

Kennel Technician

K9 Resorts Daycare & Luxury Hotel

09.2024 - 09.2025

Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Enhanced animal socialization skills through daily interaction and playtime activities.
Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
Kept animals clean and free of contaminants to promote optimal health.
Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
Improved animal health by administering medications and vaccinations as directed by veterinarians.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Assisted in the development of customized enrichment activities for individual animals, catering to their unique needs and promoting overall mental wellbeing.
Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.