Enmanuel Jimenez
Woodhaven,NY
Summary
Results-driven professional with a solid foundation in customer service and team leadership. Bilingual capabilities in English and Spanish that improve customer interactions. Demonstrated skills in cash handling, problem solving, and bookkeeping, supporting financial accuracy. Aims to enhance team dynamics and contribute to business growth.
Overview
5
5
years of professional experience
Work History
Price Coordinator/Assistant Bookkeeper
Waverly Gourmet Market
Brooklyn, NY
03.2020 - Current
- Coordinated pricing strategies with internal departments for new and existing products.
- Prepared reports detailing sales volume, gross margins, and markup percentages.
- Entered new item pricing into systems like SAP and SMS to maintain accuracy for databases.
- I made sure the store price signs are correct, and I would change them if needed.
- Maintain supermarket office records organized, using system software like QuickBooks.
- Answer phone calls and respond to emails.
Front Manager
Metro Acres Market
New York, NY
09.2023 - 07.2024
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided feedback to management regarding employee performance issues or suggestions for improvement.
- Oversaw recruiting, interviews and new employee hiring.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Maintained accurate records of all transactions including sales, returns, exchanges.
Education
Some College (No Degree) - Aeronautical science
Vaughn College of Aeronautics And Technology
Queens, NYPilot Training
Academy of Aviation
Farmingdale, NYSkills
- Customer service
- Cost management
- Software's SAP and SMS
- Office management
- Deli management
- Revenue management
Timeline
Front Manager
Metro Acres Market
09.2023 - 07.2024
Price Coordinator/Assistant Bookkeeper
Waverly Gourmet Market
03.2020 - Current
Some College (No Degree) - Aeronautical science
Vaughn College of Aeronautics And Technology
Pilot Training
Academy of Aviation
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