Summer Keith
Saint Stephens
Summary
Experienced in retail operations, team management, and customer service. Proven experience in store openings and closings, pricing coordination, and maintaining accurate records. Proficient in POS systems, RFID scanning, and Microsoft Office Suite to drive efficient operations and improve customer satisfaction. Committed to continuous learning and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Office Manager + Price Coordinator
Ramey’s Marketplace
Chatom
05.2019 - Current
- Managing daily operations related to product pricing including invoicing, returns, credits.
- Coordinating with vendors regarding product availability, pricing, delivery process.
- Daily data entry including store invoices, vendor invoices, and corresponding company emails.
- Conducting regular price reviews throughout the store, ensuring that promotional dates, prices and labels signs are correct.
- Coordinating with department heads to keep accurate pricing information communicated to customers, creating/pricing proper promotional or updated signs, labels and tags as requested.
- Maintaining detailed records of all price changes and modifications such as scanning in of new items, scanning UPCs for updated price tags throughout the store using an RFID scanner.
- Scanning every aisle and UPC throughout the entire store during a 3–4-week time to ensure timely reports for corporate using barcode/RFID scanners.
- Use of REID Scanners, POS and Microsoft Office equipment and programs daily.
- Balancing cash registers by counting cash, depositing funds into safe, and determining end-of-day balance as well as reconciliation of daily cash receipts and maintaining accuracy of all financial transactions.
- Assisting in resolving customer complaints related to purchases or returns, issuing refunds when needed.
- Training new cashiers on the use of POS systems, including proper handling of money, credit card transactions, gift cards, coupons and E-WIC.
- Monitoring daily operations of the checkout area to ensure smooth operation during peak hours.
- Performing hands-on operations including stocking shelves, creating stock orders, cashiering as needed during short staff situations.
- Providing efficient and courteous service to customers at all times.
- Managing closing hours’ operations to prepare for the next morning.
- Key holding duties and monitoring access points to the building, making sure security is in place before locking up for the night after each employee has left.
- Scanning in vendors, signing for product delivery.
- Ensuring proper signage or promotional materials throughout the store such as manually placing weekly sale labels, signs and flyers.
- Monitoring all security camera feeds to ensure store safety.
Education
HIGH SCHOOL -
PENN FOSTER HIGH SCHOOL
SCRANTON, PA05-2016
Skills
- Office management
- Order/Invoice management
- Records management
- Team management
- Senior leadership support
- Office operations
- Retail operations
- Business operations
- Microsoft Office Suite
- Computer Skills (Windows, Apple, Etc)
- Computer proficiency
- Typing
- Training and mentoring
- Customer Service
- Cashiering
- Cash Handling
- Inventory management
- Stocking
- Transaction processing
- Printing
Certification
Certified Food Safety Manager, NRFSM, 2025
Timeline
Assistant Office Manager + Price Coordinator
Ramey’s Marketplace
05.2019 - Current
HIGH SCHOOL -
PENN FOSTER HIGH SCHOOL