ENNA URBINA
Miami,FL
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
19
19
years of professional experience
Work History
Executive Secretary
Mayor's Office
Cabimas, Venezuela
03.2005 - 02.2022
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Organized meetings, conferences, and travel arrangements for executives.
- Maintained filing system for all documents related to executive activities.
Caregiver
Assisted Living At Home
Miami, FL
05.2022 - 12.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Administered prescribed medications on a timely basis following care plan instructions.
Seller
Dolphin Mall
Miami, FL
02.2023 - 12.2023
- Responded promptly to customer inquiries, complaints, and requests for product information.
- Negotiated pricing deals with vendors to obtain the most favorable terms possible.
- Developed and maintained relationships with existing customers to ensure repeat business.
Education
Bachelor of Science - Agronomic Engineering
UNIVERSIDAD DEL ZULIA
VENEZUELA08-1983
High School Diploma -
Hermagoras Chavez
Venezuela 07-1977
Skills
- Customer Engagement
- Product Recommendations
- Customer Assistance
- Organizational abilities
- Order Verification
- Cleaning and sanitizing
- Ordering and stocking
- Order Taking
- Daily Reporting
- Compassionate client care
- Mobility Assistance
- Emotional Support
Timeline
Seller
Dolphin Mall
02.2023 - 12.2023
Caregiver
Assisted Living At Home
05.2022 - 12.2022
Executive Secretary
Mayor's Office
03.2005 - 02.2022
Bachelor of Science - Agronomic Engineering
UNIVERSIDAD DEL ZULIA
High School Diploma -
Hermagoras Chavez
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