Ennada Hasanaj
RESUME
Tirana
Summary
Dynamic professional with extensive experience in team leadership, strategic planning, and operational management. Proven ability to leverage strong communication and organizational skills to drive project success and enhance team performance. Consistent record of fostering productive work environments while achieving and exceeding established goals. Committed to delivering results through collaboration and innovative problem-solving.
Overview
6
6
years of professional experience
6
6
Languages
Work History
Inspector
Central Operative Command Room
11.2024 - Current
- Company Overview: DPB (General Directorate of Prisons Albania)
- Currently in the graded position of Inspector, main duties consist of monitoring and operating specialized equipment such as visual monitors and touch screen control system and logging all movement pertaining to each respective detention center, making detailed reports and analysis short-term and long-term as an overview of the activity of detention centers.
Operative Command Room
08.2023 - 11.2024
- Company Overview: IEVP Fier (Penitentiary; Institute for the Execution of Criminal Sanctions), Fier, Albania
- My responsibilities in this position consist of constant surveillance of the Correctional Facility, monitoring of the security and welfare of the inmates, correctional officers and other facility support. The main duty is to monitor security camera footage, maintain accurate records of inmates’ behavior, activity and possible networks. Observing, recognizing and following patterns of inmates. Assisting correctional officers in any inmate related activity; assess and contact in case of suspicious behavior and obtain valuable information for the overall penitentiary security. Create and retrieve reports, perform data entry and operate complex computer and security systems.
Assistant Manager
Versus Lounge Bar
10.2021 - 05.2022
- Company Overview: Struga, North Macedonia
- Responsible for meeting the day to day needs of the business by working alongside the Store Manager in maintaining a healthy workplace environment and meeting goals at a fast pace.
- Assigned with hiring, interviewing, monitoring employees while ensuring their requests and interests are carefully attended to.
Costumer Service Representative
Independent Litigation Processing Services
10.2019 - 06.2021
- Company Overview: Struga, North Macedonia
- Handled large volume of calls (inbound and outbound) on a daily basis with a sense of calm and good work ethic to meet the end goal of the company.
- Trained new employees in script recitation, understanding of the workflow, costumer care and data entry practices.
- Maintained customer accounts and record account information, taking care of customer financial accounts and process customer adjustments.
Education
Postgraduate academic degree - Law Sciences
Universiteti “Barleti” Tiranë
09.2025
University Degree - Law Sciences
International University of Struga
06.2022
Skills
Communication skills
- Natural listening skills
- Excellent written and verbal communication skills
- Patient and analytical in team conversation
- Confident at putting ideas and thoughts into innovative action
- Ethics and integrity
Organisational / managerial skills
- Planning
- Attentive to detail
- Team building qualities
- Team spirit, experienced in taking on responsibilities
- Multitasking
- Inspection reporting
- Ethics and integrity
- Equipment operation
- Training and mentoring
- Visual inspections
Computer skills
- Proficiency in MS Office Suite
- Familiarity with Google Workspace G-Suite (Docs, Sheets, Slides)
- Java
Timeline
Inspector
Central Operative Command Room
11.2024 - Current
Operative Command Room
08.2023 - 11.2024
Assistant Manager
Versus Lounge Bar
10.2021 - 05.2022
Costumer Service Representative
Independent Litigation Processing Services
10.2019 - 06.2021
University Degree - Law Sciences
International University of Struga
Postgraduate academic degree - Law Sciences
Universiteti “Barleti” Tiranë
Similar Profiles
Edward WynnEdward Wynn
Funeral Service Assistant at Central England Co-operativeFuneral Service Assistant at Central England Co-operative
Andrew RentcomeAndrew Rentcome
Warehouse Section Supervisor at Central England Co-operativeWarehouse Section Supervisor at Central England Co-operative
Lewis StevensonHutchingsLewis StevensonHutchings
Customer Assistant at Central England Co-operativeCustomer Assistant at Central England Co-operative
Adli YmeriAdli Ymeri
Full Stack Developer at United RemoteFull Stack Developer at United Remote
Marinela MuratiMarinela Murati
Security Operator at Kumria SecuritySecurity Operator at Kumria Security