Enoch Dean
Zanesville
Summary
Dynamic professional with a proven track record at Mammoth Mountain, excelling in lead conversion and employee training. Adept at resolving customer disputes and enhancing sales strategies, I leverage strong scheduling coordination skills to foster positive relationships and drive business growth. Committed to delivering exceptional service and support to teams and clients alike.
Overview
5
5
years of professional experience
Work History
Rental Shop Supervisor
Mammoth Mountain
12.2022 - Current
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Maintained up-to-date knowledge of products and services offered to customers.
- Developed and implemented strategies to increase sales and improve customer service.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Orthodontic Assistant
Dean Orthodontics
06.2020 - 10.2023
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Scheduled and confirmed patient appointments.
Education
John Glenn Highschool
New Concord, OH05-2020
Skills
- Scheduling coordination
- Employee training
- Lead conversion
- Reservations
Languages
English
Native or Bilingual
Timeline
Rental Shop Supervisor
Mammoth Mountain
12.2022 - Current
Orthodontic Assistant
Dean Orthodontics
06.2020 - 10.2023
John Glenn Highschool
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