Enoch Olugotun
Richmond,USA
Summary
A creative and innovative thinker with effective human resource management and goal setting abilities, combined with communication, interpersonal skills. Self motivated with the ability to excel in a fast pace environment; communicate effectively at all levels; manage competing priorities and adapt readily to new challenges. Enjoy working in a multicultural and vibrant team, and look forward to making a positive difference in a HR team
Overview
11
11
years of professional experience
1
1
Certification
Work History
Leasing Associate
The Morgan Group
07.2021 - Current
- Documented resident information and activities through industry specific software
- Ensured all customer complaints are handled promptly and appropriately
- Participated in marketing efforts to increase occupancy and effectiveness
- Conduct all business in accordance with the company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair credit Reporting Act, etc
- Turning phone calls and walk-ins into leases, resulting in maintained and increased occupancy
- Effective communication and customer service skills to cultivate relationships and retain occupancy
- Act in support of other Leasing Consultants and Management
- Respond effectively to telephone inquiries to generate prospective resident visits to the property
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Concierge
Concierge Services Inc
02.2020 - 04.2021
- Solving problems and providing timely assistance to residents and prospects with attention to detail
- Planning and organizing community events
- Building brand loyalty
- Generated community awareness, interest and excitement via social media
- Encouraging happy customers to share the love
- Meticulously organizing front desk logs, package rooms, club room reservations and freight elevators
Facilities Supervisor
Access Bank PLC
08.2013 - 08.2019
- Coordinate day to day general maintenance of head office plaza and annexes
- Manage reception, conference rooms, cctv control room and parking allotment
- Ensure stable power and water supply to the plaza and annexes
- Receiving utilities bill, reviewed and process for prompt payment
- Reviewed Lagos Island branches lease agreement and process for approval
- Ensure routine maintenance of 1000KV and 1500KV Generating set, monitoring diesel reorder level and replenishment
- Procurement of office furniture and accessories as per request
- Generate monthly reports, reconciliation and budgeting
- Meticulously organizing front desk logs, package rooms, club room reservations and freight elevators
Education
Bachelor - Estate Management
Osun State College of Technology
Esa Oke Osun State NiGERIA06.2013
Skills
- Office 365
- Medical Specific Software
- Active listening
- Onboarding
- Windows 7/8/10
- IOS
- Leadership
- Network Standards and Protocols
- Decision making
- Adaptability
- Interpersonal communication
- Critical thinking
- Employee relations
- Administrative skills
- Business management
- Scheduling
- Sales
- Marketing
- Customer Service
- Managerial skills
- Analytics
- Property management knowledge
- Sales proficiency
- Lease administration
- Fair housing policies
- Clear Communication
- Lease Renewals
- Team Collaboration
- Lease Agreements
- Property Inspections
- Strong negotiation skills
- Customer service expertise
- Fair Housing Regulations
- Goal-oriented mindset
- Relationship Building
- Phone and Email Etiquette
- Property tours and inspections
- Property Management
- Flexible Schedule
- Leasing and sales
- Application processing
- Staff Management
- Basic Mathematics
- File Management
- Background Check Process
- Property Tours
- Interpersonal Relations
- Closing Techniques
- Application management
- Fair housing compliance
- Telephone inquiry management
- Property amenities
- Teamwork and Collaboration
- Reliability
- Excellent Communication
- Critical Thinking
- Customer service-focused
- Organizational Skills
- Active Listening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
Certification
- Microsoft Office Specialist (MOS) Certification
Top shop and outstanding wards
Top Shop for 2 consecutive 2022 and 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Timeline
Leasing Associate
The Morgan Group
07.2021 - Current
Concierge
Concierge Services Inc
02.2020 - 04.2021
Facilities Supervisor
Access Bank PLC
08.2013 - 08.2019
- Microsoft Office Specialist (MOS) Certification
Bachelor - Estate Management
Osun State College of Technology
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