Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Hi, I’m
Enock Mudzamiri
Summary
Overview
13
years of professional experience
1
Certification
Work History
Neighborhood Health Plan of Rhode Island
Community Care Coordinator
11.2022 - Current
Job overview
- Contribute to program development efforts, helping design new initiatives that address emerging community health concerns.
- Reduce hospital readmissions by implementing effective follow-up procedures and monitoring patient progress.
- Manage caseloads effectively, prioritizing tasks based on urgency and complexity to ensure timely completion of responsibilities.
- Streamline care coordination processes, ensuring effective communication between patients, families, and healthcare providers.
- Enhance team efficiency by sharing best practices and contributing valuable insights during staff meetings.
- Develop strong relationships with community organizations, fostering partnerships that benefit both the patients and the organizations involved.
- Collaborate with multidisciplinary teams to provide comprehensive care for patients with complex needs.
- Determine need for special assessment activities for complex cases, effectively handling care plans.
Astreya Partners/Google Inc.
Technical Support and Inventory Technician
03.2022 - 11.2022
Job overview
- Trained new team members on best practices in inventory management, contributing to overall team performance improvement.
- Prepared accurate reports detailing current inventory levels, trends, and anomalies for upper management''s review.
- Assisted in the development of standard operating procedures for the Inventory Technician role, promoting consistency and efficiency across the team.
Amazon Home Services
E-Commerce Installation Technician
01.2019 - 11.2021
Job overview
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Verizon Wireless
Customer Service Representative Lead
01.2018 - 01.2019
Job overview
- Mentored junior staff, providing guidance on best practices in customer service.
- Consistently met or exceeded performance metrics, leading to increased team success and recognition.
- Offered personalized solutions for customers by thoroughly understanding their needs and preferences.
- Led weekly meetings to review progress towards goals, share updates, and address any concerns or challenges faced by the team.
- Maintained detailed records of all interactions with clients, ensuring accurate data collection for future reference.
Hinds Community College | Utica, Mississippi
Curriculum Development Consultant
07.2017 - 11.2017
Job overview
- Enhanced curriculum quality by conducting thorough research and incorporating best practices in instructional design.
- Developed customized learning experiences by incorporating multimedia elements, interactive activities, and real-world examples.
- Designed assessment tools that accurately measured student performance and informed future instructional decisions.
University of South Africa | Pretoria, South Africa
Researcher/Tutor
01.2013 - 07.2017
Job overview
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Interpreted data analysis results to draw inferences and conclusions.
- Developed research proposals, identified research objectives and created research plans.
- Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
Heidi Projects | Harare, Zimbabwe
Project Manager
01.2011 - 12.2014
Job overview
- Prepared project status reports and presented them to senior management, highlighting key milestones and risks
- Actively contributed to process improvement initiatives, streamlining project management workflows, and enhancing team productivity.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
University of Zimbabwe
Master's Degree, Political Science
01.2010
University Overview
University of Zimbabwe
Bachelor's Degree in Political Science
01.2006
University Overview
Skills
- Client Advocacy
- Project Management
- Project Planning
- Project Scheduling
- Stakeholder Communications
- Advanced problem solving
- Cross-Functional Collaboration
- Technical understanding
- Data Analysis
- Agile Methodology
- Python Programming
- Public Speaking
Certification
- Project Management Professional (PMP), 2023
- Google Professional Certificate in Cybersecurity, 2023
- Linux Fundamentals, 2023
- Part 107 UAG 2023 Federal Aviation Administration, 2023
- Google Professional Certificate in Project Management, 2022
- Google Professional Certificate in Data Analytics, 2021
- Certificate in Qualitative and Multi-Method Research - Syracuse University, 2016
- Certificate in Research Methods Center for Population Studies- University of Zimbabwe, 2011
References
References
Available upon requestAffiliations
Affiliations
- Project Management Institute Member
Languages
English
Native or Bilingual
French
Limited Working
Shona
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Community Care Coordinator
Neighborhood Health Plan of Rhode Island
11.2022 - Current
Technical Support and Inventory Technician
Astreya Partners/Google Inc.
03.2022 - 11.2022
E-Commerce Installation Technician
Amazon Home Services
01.2019 - 11.2021
Customer Service Representative Lead
Verizon Wireless
01.2018 - 01.2019
Curriculum Development Consultant
Hinds Community College | Utica, Mississippi
07.2017 - 11.2017
Researcher/Tutor
University of South Africa | Pretoria, South Africa
01.2013 - 07.2017
Project Manager
Heidi Projects | Harare, Zimbabwe
01.2011 - 12.2014
University of Zimbabwe
Master's Degree, Political Science
University of Zimbabwe
Bachelor's Degree in Political Science
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