Dedicated professional with over 15 years of experience in administrative roles, customer services and accounts payable. Known for excellent communication and problem-solving skills. A team player and high-capacity problem solver with a solid track record in customer service, providing solutions to customers and preparation of accurate documentation.
Overview
1
1
Language
14
14
years of professional experience
Work History
Accounts Payable Clerk
Albanez Consulting Inc.
05.2018 - Current
Payment Processing: Schedule and execute timely disbursements via checks, ACH, or wire transfers, avoiding late fees while optimizing cash flow.
Invoice Management: Receive, verify, and match vendor invoices against purchase orders and receiving reports to ensure accuracy before data entry into the general ledger.
Vendor Relationship Management: Maintained vendor master files, collected tax documents, and resolved billing disputes to ensure accurate and timely vendor payments.
Account Reconciliation: Reconciled monthly vendor statements and investigated outstanding balances, contributing to accurate month-end accruals and closing activities.
Elementary School Assistant
San Diego Unified School District
09.2016 - 06.2026
Relieve the workload of a site administrator and staff by performing delegated administrative duties and accomplishing assigned projects; coordinate school activities as assigned.
Act as office manager; train and lead the work of assigned classified staff and student helpers, and others involved in non-instructional activities.
Perform a wide variety of responsible clerical and administrative staff duties to relieve the workload of the principal; coordinate school office activities and operations.
Assist with non-instructional administrative details such as school registration, budget preparation, budget monitoring, and control of funds.
Elementary School Clerk
San Diego Unified School District
09.2015 - 09.2016
Served as the first point of contact for visitors, ensuring a welcoming environment. Maintain operational records and files.
Operate standard office machines and equipment.
Prepared comprehensive reports on personnel, pupil data, supplies, and equipment, facilitating informed decision-making.
Prepare reports relating to such matters as personnel, pupils, supplies, and equipment.
Evaluated and processed grade transcripts, accurately recorded grades and test scores, and computed scholastic averages to ensure academic integrity.
Maintained accurate acquisition and circulation records for books and audiovisual materials, ensuring resource availability for students and staff.
Provided training and guidance to pupil assistants, overseeing their daily tasks and responsibilities.
Perform regular and relief duties in other school offices or functions.
Patient Service Representative
San Ysidro Health Center
01.2013 - 03.2015
Greet and assist patients, and provide exceptional customer service in person and on the phone.
Checking patients in and out when they arrive for medical appointments.
Answering the phone to address patient inquiries and scheduling appointments
Documenting insurance information, personal information, payment methods and other important patient information
Updating patient files and appointment information accurately
Provided exceptional customer service to patients, addressing inquiries and resolving issues promptly.
Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
Maintained accurate patient records using electronic health record (EHR) systems, ensuring compliance with regulations.
Assisted in training new staff on operational procedures and customer service standards.