Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Case Administrator
Wilshire Law Firm
06.2023 - Current
Improved case management efficiency by streamlining administrative processes and implementing new tracking systems.
Enhanced client satisfaction by providing timely updates on case status and addressing inquiries professionally.
Managed high-volume caseloads, ensuring accurate documentation and organization of files for easy access.
Collaborated with attorneys to prepare legal documents, resulting in successful case outcomes.
Monitored case progress closely to ensure adherence to deadlines and prompt resolution of outstanding issues.
Sales Representative Team Leader
AT&T
02.2022 - 05.2023
Developed new business opportunities by prospecting potential clients and presenting product benefits.
Trained new employees on customer service, money handling and organizing strategies.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Manager
Sprint
05.2015 - 03.2020
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
Associate of Business Administration -
El Camino College
Torrance, CA
High School Diploma -
Alliance Dr. Olga Mohan High School
Los Angeles, CA
06.2014
Skills
Legal Compliance
Policy Knowledge
Utilization review
Email and Telephone Etiquette
Organization and Multitasking
Case Documentation
Time Management
Languages
Spanish
Native or Bilingual
Timeline
Case Administrator
Wilshire Law Firm
06.2023 - Current
Sales Representative Team Leader
AT&T
02.2022 - 05.2023
Sales Manager
Sprint
05.2015 - 03.2020
Associate of Business Administration -
El Camino College
High School Diploma -
Alliance Dr. Olga Mohan High School
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