Jahshima Leonard
Miami,USA
Summary
Detail-oriented Senior Case Administrator with 6 years of experience providing dedicated administrative and clerical assistance. Adept at managing administrative tasks, case file management, scheduling and assistance with courtroom proceedings and maintaining accurate records. Proven track record in developing and delivering effective training, mentoring new hires and enhancing team performance. Recognized for my strong ability to collaboratively work across all departments and streamlining processes and improving employee onboarding.
Overview
7
7
years of professional experience
Work History
Senior Case Administrator
United States Bankruptcy Court, Southern District of Florida
08.2025 - Current
- Provide case administrator team members with the necessary guidance, instruction, techniques and training to achieve full performance and meet established deadlines, goals and objectives.
- Consistently monitor the quality and quantity of pending and completed work to ensure consistency and compliance with existing standards.
- Direct case administrators on specific tasks; redistribute activities to prioritize and/or equalize the workload.
- Develop and monitor a rotation schedule to ensure team coverage; and accurately answer questions of both internal and external stakeholders.
- Develop, prepare, and update training aids; coordinate and conduct training; assist in the production of written materials and program enhancements; create and foster an environment which encourages building teams for success while maintaining momentum, enthusiasm and pride and facilitate SCA team meetings to share procedural updates and new information.
- Provide feedback to the manager on operational matters, including the status of training and any need for improvements to staff performance; provide meaningful feedback on staff performance appraisals; document findings and tabulate.
- Provide relief courtroom deputy coverage; perform any case administration duty that supports coverage and an accurate official court record.
- Monitor case administration reports; take any corrective action to ensure that cases are in correct posture, such as drafting a corrective order or notice; maintain updated knowledge of CM/ECF events and functions.
- Research authoritative code and rule references; research case management discrepancies.
- Prepare and process notices for mailing; transmit and monitor appeals and other bankruptcy-related proceedings to other court units; and perform other related duties as assigned.
Case Administrator
United States Bankruptcy Court, Southern Florida
05.2024 - 08.2025
- Provide customer service to all internal and external stakeholders.
- Create, maintain, and manage the official case record.
- Review, research, and ensure the accuracy, timeliness, and quality of data entered the Case Management/Electronic Case Filing (CM/ECF) database and prepare, analyze, and ensure the accuracy of various case management reports.
- Review documents for completeness and conformity with filing and rule requirements. Take appropriate action to ensure case progression.
- Enter and/or quality control documents and entries from case opening to closure, and all activity throughout case progression.
- Prepare and update claims registers and docket e-orders.
- Work with chambers, team leaders, and managers to resolve case management issues.
Courtroom Clerk II
Miami Dade County, Clerk of Courts
10.2021 - 05.2024
- Attended and assisted with courtroom proceedings an average of 3-4 days a week.
- Marked and preserved exhibits are introduced into evidence in court proceedings.
- Oversaw court proceedings to ensure proper procedures are followed.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
- Safeguarded and controlled access to confidential information.
- Read verdicts aloud in court and polls juries.
- Identified issues, analyzed information and provided solutions to problems.
- Coached and guided new hires.
- Provided Training and Development for current and new employees.
- Created Training Materials.
- Provided One-On-One Coaching to Improve Employee Performance and Retention.
Court Records Specialist II
Miami Dade County, Clerk of Courts
12.2019 - 10.2021
- Set and Organized Judge’s Calendar.
- Responded to in-person and telephone requests for information from the public, attorneys and other involved parties.
- Maintained docket calendar and database for court.
- Identified issues, analyzed information and provided solutions to problems.
Court Records Specialist I
Miami Dade County, Clerk of Courts
10.2019 - 12.2019
- Maintained and updated records through dedicated digital database.
- Set and organized Judge’s calendars.
- Accurately pulled defendant’s records for upcoming court appearances and procedures.
- Kept accurate log of all motions filed by Judicial Assistants.
Clerk 3
Miami Dade County, Clerk of Courts
03.2019 - 10.2019
- Collected and processed fines on outstanding balances.
- Assisted customers through knowledge of procedures and statutes.
- Provided court or case information to defendants, Attorneys and Police Officers.
Education
MBA - Management
Barry University
Miami, FL05.2021
Bachelor of Arts - Economics, Political Science, Business Law
University of Miami
Miami, FL12.2018
Associate of Science - Accounting
Miami Dade College
Miami, FL05.2016
Skills
- Creative problem solving
- Legal terminology
- Court processes
- Records management
- Critical thinking
- Docket management
- Adaptability
- Responsible
- Legal compliance
- Problem-solving
Timeline
Senior Case Administrator
United States Bankruptcy Court, Southern District of Florida
08.2025 - Current
Case Administrator
United States Bankruptcy Court, Southern Florida
05.2024 - 08.2025
Courtroom Clerk II
Miami Dade County, Clerk of Courts
10.2021 - 05.2024
Court Records Specialist II
Miami Dade County, Clerk of Courts
12.2019 - 10.2021
Court Records Specialist I
Miami Dade County, Clerk of Courts
10.2019 - 12.2019
Clerk 3
Miami Dade County, Clerk of Courts
03.2019 - 10.2019
Bachelor of Arts - Economics, Political Science, Business Law
University of Miami
Associate of Science - Accounting
Miami Dade College
MBA - Management
Barry University
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