ENRIQUE CINCO JR.

Used Car Sales Manager | Clay Cooley Auto Group

• Lead and manage the used vehicle sales department, driving sales strategy, team performance, and operational efficiency
• Recruit, train, and mentor a high-performing sales team, emphasizing consultative selling and customer satisfaction
• Set department goals, monitor KPIs, and implement processes to consistently exceed monthly sales and gross profit targets
• Oversee vehicle merchandising, pricing strategies, and inventory management to maximize profitability
• Collaborate with finance, service, and marketing teams to streamline operations and enhance the customer buying experience

Key Achievements

• Sold an average of 175–200 vehicles per month, consistently breaking records across the auto group
• Maintained high per-unit profitability while improving overall closing ratios
• Implemented training and coaching programs that elevated team performance and retention
• Increased repeat and referral business through enhanced customer relationships and engagement strategies

• Directed daily operations of the new and pre-owned sales departments, overseeing staffing, training, and performance management
• Recruited, developed, and coached a high-performing sales team with a strong focus on accountability, process, and results
• Established sales objectives, monitored KPIs, and consistently led the department to exceed volume and gross profit targets
• Oversaw professional, customer-focused vehicle presentations to ensure a premium buying experience
• Supported deal structuring, desking, and closing to maximize profitability while maintaining compliance and customer satisfaction

Key Results

• Delivered $225,000–$250,000 in average monthly gross
• Maintained $4,000+ per copy performance standards
• Recognized as a frequent top-performing sales leader

• Oversee and manage all Contracts in Transit (CIT) to ensure accuracy and timely processing
• Maintain up-to-date knowledge of regulatory, legal, and production compliance standards in automotive finance
• Develop comprehensive expertise in all finance products to effectively educate dealership customers
• Present vehicle financing options, extended service contracts, and other after-sale products to maximize customer satisfaction and profitability
• Process finance and lease paperwork with precision, ensuring adherence to dealership policies and state/federal regulations

Key Achievements

• Averaged $2,800 per copy on all contracted deals
• Generated $80,000 in average monthly F&I product gross
• Improved compliance and accuracy across all finance transactions, reducing errors and audit issues
• Enhanced customer experience by providing clear, transparent, and tailored financing solutions

Automotive Sales Professional

• Follow and implement the dealership’s full sales process to ensure a consistent and high-quality customer experience
• Approach, greet, and assist customers entering the showroom or sales lot, providing guidance and answering questions
• Apply consultative selling techniques to help customers select the right vehicle based on their needs and preferences
• Maintain detailed knowledge of inventory, features, and pricing to provide accurate and helpful recommendations

Key Achievements

• Consistently recognized as a top performer
• Sold an average of 18 units per month
• Built strong customer relationships, driving repeat business and referrals

Transportation Security Officer | Transportation Security Administration

• Operate advanced screening equipment and technology to detect and prevent dangerous objects in baggage, cargo, and on passengers
• Conduct thorough passenger and property screening, including pat-downs, bag searches, and handling items weighing up to 50 lbs
• Interact professionally with the public, providing directions and responding to inquiries to ensure a positive and safe experience
• Maintain and apply comprehensive knowledge of Standard Operating Procedures and security protocols to ensure compliance and safety

Key Achievements

• Consistently maintained high compliance with TSA security standards
• Recognized for attention to detail and efficiency in screening procedures
• Enhanced passenger experience through professional and courteous interactions while ensuring safety