Enrique Davalos

• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
• Provided exceptional customer service, resolving client inquiries promptly and professionally.
• Enhanced store reputation through exceptional customer service and friendly interactions.
• Kept accurate records to document customer service actions and discussions.

• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Confirmed accuracy, quality and quantity.
• Provided exceptional customer support for all digital service inquiries, contributing to high customer retention rates.
• Strengthened client relationships with regular communication and attentive customer support.

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Reviewed and analyzed data to determine and address inventory needs.
• Assessed and resolved customer service problems and executed solutions.

• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.

• Removed broken and unserviceable carts from inventory for repair.
• Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
• Assisted co-workers in restocking and conducting inventory of store.
• Offered carts to patrons.
• Greeted customers entering and exiting store and assisted with carts and umbrellas.

• Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
• Identified safety issues and addressed with shift supervisor.
• Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.

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• Developed top-tier negotiating skills and turned customer objections into sales opportunities.
• Boosted sales by effectively identifying customer needs and offering tailored solutions.