Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
References
Timeline
BusinessDevelopmentManager
Enrique De Luna

Enrique De Luna

Overland Park,KS

Summary

Qualified Agent history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Excellent record of expanding market share, retaining customers and promoting new initiatives.

Overview

11
11
years of professional experience
4
4
Certification

Work History

Agent Team Member

State Farm
01.2020 - Current
  • Exceeded sales goal.
  • Promoting a positive workplace.
  • Ensured that all relevant documentation was completed accurately before submitting it for approval.
  • Completed assigned tasks efficiently while meeting established deadlines.
  • Maintained accurate records of transactions for auditing purposes.
  • Coordinated with other agents to ensure efficient operations within the team.
  • Communicated effectively with customers, ensuring their satisfaction was achieved.

Sales Associate

Nordstrom
01.2014 - 01.2019
  • Ever since I started with the company, I have achieved and exceeded the expected requirements and I have never missed commission
  • I have consistently made the top ten sales associates in the store
  • I strive to build and maintain a comfortable and positive work environment
  • I have developed a strong customer base that has allowed me to maintain my numbers despite the slower seasons

Education

Bachelor of Arts - Language Arts Education

University of Missouri - Kansas City
Kansas City, MO

Associates of Liberal Arts -

Johnson County Community College
Overland Park, KS

Associates of Applied Science -

Johnson County Community College
Overland Park, KS

Skills

  • Client Relationship Building
  • Brand representation
  • Service support
  • Ensuring customer satisfaction
  • Compliance Management
  • Cross-Functional Teamwork

Languages

  • English
  • Spanish
  • French
  • Italian

Certification

  • Property & Casualty Insurance -Kansas
  • Business Lines -Kansas
  • Life Insurance -Kansas
  • Property & Casualty Insurance -Missouri
  • Business Lines -Missouri
  • Life Insurance -Missouri

Languages

Spanish
Proficient (C2)
C2
French
Proficient (C2)
C2
Italian
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Agent Team Member

State Farm
01.2020 - Current

Sales Associate

Nordstrom
01.2014 - 01.2019

Bachelor of Arts - Language Arts Education

University of Missouri - Kansas City

Associates of Liberal Arts -

Johnson County Community College

Associates of Applied Science -

Johnson County Community College

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Enrique De Luna