Enrique Flores
Modesto,CA
Summary
Dedicated professional with strong customer service skills. Experienced in conflict resolution and effective communication, focused on enhancing customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
KFC Restaurant
Turlock, California
01.2023 - 06.2025
- Oversaw daily operations by scheduling shifts and assigning duties to ensure seamless workflow.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Resolved customer service inquiries and complaints promptly to enhance customer satisfaction.
- Ensured compliance with safety regulations and company policies.
Server
Javis Mexican Restaurant
Modesto, California
01.2022 - 01.2023
- Delivered exceptional customer service, enhancing overall satisfaction.
- Greeted customers, addressed inquiries, and suggested specials to drive sales.
- Accurately took customer orders, contributing to efficient service.
Education
High School Diploma -
Ceres Adult School
Ceres, CASkills
- Operational strategy
- Shift scheduling
- Team leadership
- Customer service
- Conflict resolution
- Effective communication
Languages
Spanish
Full Professional
English
Professional
Certification
Food Handler
Timeline
Assistant Manager
KFC Restaurant
01.2023 - 06.2025
Server
Javis Mexican Restaurant
01.2022 - 01.2023
High School Diploma -
Ceres Adult School