Enrique Gharib
Charlotte,NC
Summary
- Dynamic leader with a proven track record at Summit Stairs and Millworks, excelling in staff management and customer engagement. Expert in fostering team collaboration and driving operational excellence, significantly reducing employee turnover. Skilled in problem-solving and sales strategies, ensuring project delivery within budget and boosting profitability.
Offering blend of organizational and leadership skills, eager to learn and grow in dynamic setting. Delivers strong foundation in project management and team collaboration, quickly adapting to new systems and procedures. Ready to use and develop skills in strategic planning and operational oversight in [Desired Position] role.
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined committed to driving sales goals and ensuring smooth functioning of [Type] department.
Overview
3
3
years of professional experience
Work History
Department Manager
Summit Stairs and Millworks
02.2024 - Current
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Restaurant Team Leader
Poblanita Mexican Restaurant
05.2024 - 10.2024
- Reduced employee turnover through effective communication, support, and fostering a positive work environment.
- Collaborated with management to develop strategies for improving overall restaurant performance and profitability.
- Worked collaboratively with kitchen staff to maintain consistent food quality standards across all menu items.
- Handled customer complaints professionally, taking swift corrective action to resolve issues while preserving brand reputation.
- Boosted sales with innovative marketing strategies and promotional events targeted at the local community.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
Server
La Bodega Peruvian Restaurant
02.2022 - 06.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Juan XXIII
Zulia, Venezuela06-2020
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Customer Engagement
- Flexible Schedule
- Work Planning and Organization
- Sales Reporting
- Strategies and goals
Languages
English
Professional Working
Timeline
Restaurant Team Leader
Poblanita Mexican Restaurant
05.2024 - 10.2024
Department Manager
Summit Stairs and Millworks
02.2024 - Current
Server
La Bodega Peruvian Restaurant
02.2022 - 06.2022
High School Diploma -
Juan XXIII
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