Enrique Gonzalez
Las Vegas,NV
Summary
Dynamic Branch Manager with over 8 years of logistics and pest control expertise, excelling in branch operations management and customer relationships. Proven track record at Target Specialty Products. Skilled in both customer service and time management, achieving significant improvements in efficiency and client satisfaction. Pest Control licenses in California.
Overview
20
20
years of professional experience
Work History
Branch Manager
Target Specialty Products
07.2016 - 07.2024
- Inventory control.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Logistics for the branch including inbound PO's and branch transfers.
Inspector/Lead Technician
All Pest Pros
09.2012 - 06.2016
- Residential rodent inspections.
- Residential rodent exclusions.
- General pest control.
- Equipment and vehicle maintenance.
- Inventory control.
Maintenance/Front Desk
Premium Fitness
11.2009 - 08.2012
- Customer service.
- Schedule appointments for sales representatives.
- Process payments.
- Janitorial and maintenance duties.
Dispatcher
Priority Care
03.2007 - 11.2009
- Directed dispatching, and routing drivers to their pickup and dropoff appointments.
- Billing
- Vehicle maintenance.
Fabricator/Installer
Palmdale Glass and Mirror
11.2004 - 02.2007
- Fabrication of showers and mirrors
- Instalation of showers, mirrors, and wardrobe doors.
Education
GED -
Bowman High School
Santa Clarita, CA03.1998
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Training and Development
- 8 years of pest control experience
- 8 years of logistics experience
Timeline
Branch Manager
Target Specialty Products
07.2016 - 07.2024
Inspector/Lead Technician
All Pest Pros
09.2012 - 06.2016
Maintenance/Front Desk
Premium Fitness
11.2009 - 08.2012
Dispatcher
Priority Care
03.2007 - 11.2009
Fabricator/Installer
Palmdale Glass and Mirror
11.2004 - 02.2007
GED -
Bowman High School
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