Enrique Lopez-Perez
Modesto,CA
Summary
Proven track record of enhancing customer satisfaction and exceeding performance metrics. Skilled in structural assessment and customer relationship management, I leverage bilingual abilities and a positive attitude to solve problems and foster teamwork. Achieved significant improvements in productivity and service quality through meticulous attention to detail and adaptability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Vehicle Condition Assessor
CarMax
10.2018 - Current
- Documented condition and special features to provide accurate estimations.
- Contributed to the establishment of fair market values by analyzing a variety of factors including age, size, and condition of various vehicles that were brought in to be appraised.
- Conducted inspections and test drives on vehicles as well as verified vehicle characteristics, noting discrepancies between actual conditions and reported information for accurate assessments.
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
Landscape Maintenance Worker
North State Construction Inc
05.2018 - 10.2018
- Enhanced overall landscape appearance by performing regular maintenance tasks such as mowing, trimming, and weeding.
- Supported healthy plant growth through appropriate soil preparation techniques, including tilling, fertilizing, and mulching.
- Demonstrated adaptability when faced with unexpected challenges or changes in project requirements during the course of a job assignment.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring client satisfaction.
Warehouse Order Selector
Delta Sierra Beverage
03.2018 - 05.2018
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Sales Consultant
Sporters
08.2014 - 05.2018
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Snack Bar Cashier
Bel Passi Baseball
02.2014 - 06.2015
- Provided exceptional service through attentive listening skills, ensuring each order was prepared correctly according to customer preferences.
- Managed time effectively during busy periods to minimize wait times for customers in line.
- Handled customer inquiries professionally over counter regarding menu options and availability of specific items leading improved guest experience.
- Handled cash, credit, and debit transactions accurately, ensuring proper accounting practices were followed daily.
- Showcased strong multitasking abilities by managing multiple orders simultaneously without compromising accuracy or quality of service delivered.
Sampler
Hickory Farms
10.2013 - 12.2013
- Communicated clearly, displayed patience with unfriendly guests and assertively reached out to gain attention of potential samplers.
- Gathered valuable feedback from customers to help improve future promotions and product offerings.
- Greeted guests warmly and engaged in friendly informal conversation while explaining product and offering samples and coupons.
- Boosted short-term sales of product being demonstrated.
- Offered customers free samples of selected food products and coupons for discounts.
Education
Criminal Justice
Modesto Junior College
Modesto, CAHigh School Diploma -
James C. Enochs High School
Modesto, CA05.2013
Skills
- Flexible and Adaptable
- Dependable and Responsible
- Relationship Building
- Structural Assessment
- Bilingual in English and Spanish
- Attention to Detail
- Customer Relationship Management
- Multitasking Abilities
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Vehicle Condition Assessor
CarMax
10.2018 - Current
Landscape Maintenance Worker
North State Construction Inc
05.2018 - 10.2018
Warehouse Order Selector
Delta Sierra Beverage
03.2018 - 05.2018
Sales Consultant
Sporters
08.2014 - 05.2018
Snack Bar Cashier
Bel Passi Baseball
02.2014 - 06.2015
Sampler
Hickory Farms
10.2013 - 12.2013
Criminal Justice
Modesto Junior College
High School Diploma -
James C. Enochs High School
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