Enrique Quiles
Clearwater
Summary
Dynamic Service Technician at DEX Imaging with expertise in diagnosing and resolving mechanical, and electrical issues. Proven ability to prioritize tasks and manage work orders effectively, ensuring operational efficiency. Skilled in using mechanical tools and delivering exceptional customer service, consistently recommending tailored solutions to enhance equipment performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Technician
DEX Imaging
09.2012 - 04.2025
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in pneumatic, mechanical, and electrical systems.
Education
Associate of Science - Industrial Electronics
Miami Dade College
Miami, FL06-1980
Skills
- Task prioritization
- Effective work order management
- Effective problem-solving skills
- Skilled in operating mechanical tools
Accomplishments
- Supervised team of 10 staff members.
- Achieved positive results by completing month end expectations with accuracy and efficiency.
- Collaborated with team of 10 in the development of team technical skills training proceedures.
Certification
- Certified Technical Trainer
- CME - Certified Maintenance Engineer
Languages
Spanish
Timeline
Service Technician
DEX Imaging
09.2012 - 04.2025
Associate of Science - Industrial Electronics
Miami Dade College
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