Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Johnson II

Glenside,PA

Summary

Reliable Delivery Service Driver known for high productivity and efficient completion of tasks. Skilled in navigating complex delivery routes, maintaining accurate delivery records, and ensuring the safe transport of goods. Excel in time management, adaptability, and problem-solving to meet tight deadlines and customer expectations.

Committed to providing exceptional service and communication to enhance customer satisfaction.

Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.

Hardworking professional skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.

Overview

8
8
years of professional experience

Work History

Service Technician

SERVPRO
Hatfield, PA
09.2023 - Current
  • Performed water extraction services on various types of carpets and upholstery.
  • Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
  • Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
  • Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
  • Removed debris from affected areas with vacuums and other tools.
  • Provided customers with estimates for the cost of restoration services.
  • Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
  • Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
  • Communicated project status updates to customers in a timely manner.
  • Transported equipment, trash, and debris securely between job sites.

Overnight Cleaner

Planet Fitness
Flourtown, PA
08.2022 - Current
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Sweep, mop and vacuum floors in the gym to maintain cleanliness.
  • Empty all trash receptacles throughout the gym facility.
  • Sanitize weight machines, cardio equipment and other exercise tools.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Developed and implemented strategies to ensure the safety of employees working overnight shifts.
  • Instructed new hires on job responsibilities

Amazon Delivery Driver

NoirStar
Conshohocken, PA
04.2022 - 07.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Operated delivery vehicle in compliance with traffic regulations
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Navigated routes with relevant map programs and GPS systems.
  • Loaded, secured, and unloaded packages in a safe and timely manner.

Package Delivery Driver

FEDEX GROUND/ PREMIER LOGISTICS
Exton, PA
02.2017 - 01.2021
  • Assembled, sealed and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Safely transported hazardous items using safety equipment avoiding accidents and mishaps.
  • Managed efficient transportation of packages each day across local and state regions.
  • Verified delivery addresses and obtained signatures from customers to confirm receipt of packages.
  • Loaded vehicles with deliveries ensuring all items were secured safely in the truck.
  • Followed company safety guidelines when operating motor vehicles.
  • Inspected trucks for mechanical items and safety issues before each route.
  • Delivered products to customers in a timely manner, according to schedules and time constraints.
  • Fostered positive customer relationships by providing excellent service on each delivery run.
  • Utilized GPS navigation to plan most efficient routes between each stop.

General Warehouse Associate

Alpha Office
Philadelphia, PA
04.2018 - 08.2019
  • Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Extras Experience: For Alpha-Colonial Delivery drop off in 26ft Box Truck delivery going from warehouse King of Prussia To 1101 Chestnut St, Philadelphia Pa.

Education

High School Diploma -

Mercy Vocational High School
2900 W Hunting Park Ave
06.2016

Skills

  • Product Tagging and Categorization
  • Strong Attention to Detail
  • Heavy Lifting
  • Equipment Operation and Monitoring
  • Shipping and Receiving
  • Quick Learner
  • Verbal and Written Communication
  • Reliable and Responsible
  • Safety Procedures
  • Team Player
  • Cleaning and Sanitizing
  • Product Packaging
  • Work order prioritization
  • Safety protocols and procedures
  • Strong organizational skills
  • City and non-city driving
  • Freight Loading
  • Heavy hauling
  • Vehicle Inspection
  • Self Motivation
  • Task Prioritization

Timeline

Service Technician

SERVPRO
09.2023 - Current

Overnight Cleaner

Planet Fitness
08.2022 - Current

Amazon Delivery Driver

NoirStar
04.2022 - 07.2023

General Warehouse Associate

Alpha Office
04.2018 - 08.2019

Package Delivery Driver

FEDEX GROUND/ PREMIER LOGISTICS
02.2017 - 01.2021

High School Diploma -

Mercy Vocational High School

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Craig Johnson II