Seasoned OCC Duty Manager focused on supporting emergency response and employee needs in Emergency Management. Well-coordinated, decisive and eager to make an impact on established staff and facilities. Improve service quality and contain errors in order to optimize program goals. Knowledgeable about working with committees to effectively manage traumatic incidents, crisis situations and disaster response.
Overview
33
33
years of professional experience
Work History
Principle Emergency Response Specialist
Mission Support Test Services (MSTS)
06.2019 - Current
Serve as an Operations Command Center (OCC) Operations Controller
Ability to work efficiently in a high stress, dynamic, and team-oriented environment
Ability to think tactically and possess solid problem-solving skills
Act as the initial point of contact for emergencies at the Nevada National Security Site (NNSS)
Make time-urgent decisions such as Categorization and Classification of operational emergencies after event recognition and determining initial protective actions on the NNSS
Perform time-constrained internal and external notifications
Provide continuous transparent and open interface with both MSTS Senior Management and NNSA/NFO personnel
Liaisons with other government agencies and external parties such as Department of Defense, municipalities, county departments, and similar entities to facilitate response effort coordination and exchanges of personnel and equipment
Assists in the preparation, review, and update of functional organization emergency management implementing procedures, checklists, and desktop instructions
Act as the OCC lead during drills, exercises, contingencies, and emergencies
Operate communications and data processing equipment; classified video conferencing equipment; Emergency Communications Network equipment; and, electronic notification systems
Monitor NNSS Area Access, and maintain electronic logs
Plans, researches, and participates in training activities for team members
Assists in the preparation, review, and approval of functional organization implementing and supporting procedures
Improved site safety through proactive identification of potential hazards and development of mitigation strategies.
Work in a rotating shift environment
Perform related tasks as assigned by supervisor.
Lead IA Dispatcher
United States Forest Service Humboldt-Toiyabe National Forest
01.2010 - 06.2019
Las Vegas Interagency Communications Center
Lead Initial Attack Dispatcher
My duties include mobilization of personnel, equipment, aircraft, and supplies for the purpose of wildland fire suppression, and other needed incidents
I receive reports map them accordingly, and ensure the proper resources are dispatched to the incident
I anticipate the incidents emerging needs, coordinate aircraft and crew operations, and operate various types of communications equipment, and maintained a steady state of readiness
Participated in Prescribed Fire operations by gathering intelligence, making notifications, dispatching resources, and emergency procedures
I have organized and participated in Fire Prevention activities
I have working knowledge of Resource Ordering Support System (ROSS), Incident Qualification Certification System (IQCS), Weather Information Management Systems (WIMS), Aircraft Flight Following (AFF), Virtual Incident Procurement (VIPR), and Fire and Weather Application (FAMWEB) computer programs
I have served as the Floor Supervisor, and have made efficient, and effective decisions during emergencies and daily operations
I compiled statistics for end of the year reports
I kept constant communications with Agency Duty Officers, Interagency partners, and my supervisors, keeping them informed of changing conditions, needs, and Wildland Fire Mitigation plans
I Collect intelligence for Situation Reports, amass weather data for National Fire Danger Operations Plan (NFDRS) purposes and updating website, and updates for the district
I coordinate the training of district and civilian personnel in the D-110 Expanded Dispatch Recorder Course (EDRC), and First Aid, CPR, and AED training, and various NWCG Wildland Fire S-Courses
I acted as the lead during drills, exercises, contingencies, and emergencies
I assist in the development of and review of procedures and handbooks according to NWCG Standards
I document and enter data electronically
I organize and partake in After Action Reviews (AAR)
I regularly recruit potential dispatchers and assist with their development and training and monitoring performance
Provide quality customer service
I tracked field going resources on daily and ensured their returns from assignments
Assigned to a Type 3 Incident Management Team as a Plans Section Chief Trainee, and Public Information Officer Trainee (PIO)
I briefed incoming Management Teams and assisted with creating Incident Action Plans (IAP).
Assistant Center Manager
U.S Forest Service
06.2018 - 10.2018
Great Plains Interagency Dispatch Center
Black Hills National Forest
Assistant Center Manager (Detail, NTE 120 Day)
Duties and Responsibilities: Performed Floor Operations (FLOPS) duties that oversaw mobilization of equipment, crew, and air operations during wildland fire initial and extended attack phases
Ensured appropriate resources were dispatched by taking primary reports, plotted incidents, and continually updated closest resource locations
I made sure the floor dispatchers, and duty officers were updated
I emphasized policies and procedures were followed
I coordinated with local, state, federal, and volunteer fire department organizations daily
Confirmed all resources were qualified and their information was updated regularly
I double checked the intelligence reports were consistent, correct, and dispersed according to procedure
Routinely updated Great Plains Dispatch webpage with Prescribed Fire (RX), Energy Release Components (ERC's), Burning Index (BI's), and Fire Danger Ratings
I completed incident 209's, and South Dakota Fire Data Base entries
I anticipated the logistical needs of emerging incidents and ensured those requests were placed, delivered timely, and efficiently
I comprehend administration duties such as timesheets, and travel requirements
I understand EEO and Human Resource concerns and policies
I assisted with developing schedules and dispatcher shifts ensuring proper coverage for the center
I have familiarity with Forest Service procurement and purchasing requirements
I ran Resource Ordering Status System (ROSS) reports when requested by duty officers
I confirmed all resources returning from assignments were accounted for and statused accordingly
I understand the importance of interagency agreements, policies and ensured they were followed
Supervised 4 to 6 interagency dispatchers during detail
Created data Spreadsheets and kept them updated
Assisted with interagency prescribed fire programs
I briefed incoming Management Teams during emergencies and prepared incoming requests as needed
I ensured all safety measures were followed during any type of all-risk incident involving medical assistance, hazardous materials, search and rescue operations, air evacuations utilizing helicopters, vehicle accidents, and law enforcement activities during high stress operations
Managed facilities for scheduled maintenance, repairs, and emergency procedures
I briefed incoming resources and Management Teams for Expanded Dispatch assignments.
Crew Supervisor III
Nevada Division of Forestry
05.2005 - 01.2010
Duties, Accomplishments and Related Skills: I supervised 12-24 Crew Personnel daily, responsible for the daily operations of an inmate work/wildland firefighting crew
I assign work details, ensure a safe work environment, provide for security and welfare, and all administrative and vehicle duties
Duties also include being a qualified Crew Boss, overseeing fireline construction, burnout operations, mop-up, and hose lays during Initial Attack and Extended Attack
Participated in Prescribed Fire by assisting with writing plans, lighting, and holding operations
And familiar with tasks associated with Rehab from wildfire and Prescribed fire operations
I understand all NWCG policy and procedures that pertain to wildland fire
I also act as the Camp Supervisor during his absence and complete daily payroll, manning, and any disciplinary issues
I oversee and facilitate all training for staff and inmate crews and established up-to-date records
I am certified in pesticide applications
Operation of a crew carrier type vehicle with class B driver’s license
Developed and managed safety and training program for the Jean Conservation Camp
I served as a member of the Labor Management Committee providing for a safe, secure, and legal work environment.
Fire Engine Captain
Bureau of Land Management – Southern Nevada District Office
05.2002 - 05.2005
Supervised the daily operations of a Type 3 Heavy Wildland Fire Engine
Supervised daily project, and emergency operations that included hose lays, line construction, burning, and aircraft operations during Initial Attack and Extended Attack fire phases
Supervised fuel reduction crew, pesticide application and seeding
I assisted in writing Prescribed Fire by assisting with writing plans, ignitions and holding operations, and rehab
I acted in the role of Fire Operations Supervisor and have made timely, critical, and efficient decisions for the program, in my supervisors' absence
I understand the administrative and dispatch procedures
Supervised 4 to 6 Firefighters
Completed employee performance evaluations and hiring
I understand and used various mapping systems
Served as Incident Commander on various types of incidents and emergencies
I coordinated and participated in Fire Prevention and Mitigation activities.
Improved firefighter safety through consistent training sessions and adherence to established guidelines.
Prepared and adjusted schedules to cover demand.
Assigned firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
Crew Supervisor III
Nevada Division of Forestry
04.1999 - 05.2002
Please See Duties as described above.
Fire Captain
Bureau Of Land Management
08.1996 - 04.1999
Heavy Engine Module Leader
Bureau of Land Management-Southern Nevada District Office, Las Vegas, NV
Improved firefighter safety through consistent training sessions and adherence to established guidelines.
Contributed to regional disaster planning efforts, enhancing preparedness for natural disasters and other potential crises.
Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
Developed strong relationships with community leaders, fostering trust and collaboration for public safety initiatives.
Managed personnel schedules, ensuring adequate staffing for optimal response times during emergencies.
Facilitated interdepartmental training exercises that fostered teamwork between firefighters, paramedics, and law enforcement officers on scene management techniques.
Engine Operator
Bureau of Land Management – Southern Nevada District Office
01.1995 - 01.1996
Duties included overall operations of a Type III Heavy Engine
I operated chainsaws, pumps, and hand tools
Maintained vehicle and station maintenance
Performed various project work such as exotic weed removal, trail building and maintenance, fencing and fire prevention work
Participated in Prescribed Fire by aiding with preparations, ignitions, and holding operations.
Helicopter Crew Member
Bureau of Land Management
01.1994 - 01.1995
Directs the loading of helicopter personnel and cargo considering weight and balance, securing cargo
Completes manifests of personnel and equipment being transported to the fire or other work sites
Inventories and inspects helicopter accessories, fire tools, and equipment
Assures that needed tools and equipment are available for firefighting tasks
Serves as Helispot and Dipsite Manager on incidents requiring the establishment of these sites
Certified in the use of long line external loads and the operation and maintenance of accessory equipment
Prepares and maintains required documents (e.g., flight invoices, manifests, daily diaries, and load calculations)
Served as incident Commander on wildland fires.
Interagency Hotshot Crewperson
Bureau of Land Management
01.1993 - 01.1994
Kern Valley Hotshots, 1993-1994
Performed fireline construction, burnout operations, and mop-up
Participated in prescribed fire by holding, and lighting operations
And l served as a Squad Boss and Crew Boss Trainee also.
Forestry Technician (Wildland Firefighter)
Nevada Business Services Group
01.1991 - 01.1993
Served as a Squad Boss, performed duties similar to Hotshot Crewperson.
Education
Degree scheduled for 6/26 - Homeland Security and Emergency Management
University of Arizona Global Campus
Fire Science
College of Southern Nevada N. Las Vegas
Las Vegas, NV
09.1992
Skills
Public Speaking
Safety
Word
Training & development
Emergency management
Dispatching
Intelligence experience
Facilities management
Incident Command
Multilingualism
Emergency Preparedness
Crisis Management
Additional Information
Wildland Fire Qualifications: Division Supervisor Trainee-x, Strike Team Leader Engines-x, Type IV Incident Commander-x, Crew Boss-x, Engine Boss-x, Helicopter Crewmember-x, Expanded Dispatch Recorder-x, Initial Attack Dispatcher-x, Expanded Support Dispatcher-x, Aircraft Dispatcher-x (X=Expired)
Languages
Spanish
Professional Working
Timeline
Principle Emergency Response Specialist
Mission Support Test Services (MSTS)
06.2019 - Current
Assistant Center Manager
U.S Forest Service
06.2018 - 10.2018
Lead IA Dispatcher
United States Forest Service Humboldt-Toiyabe National Forest
01.2010 - 06.2019
Crew Supervisor III
Nevada Division of Forestry
05.2005 - 01.2010
Fire Engine Captain
Bureau of Land Management – Southern Nevada District Office
05.2002 - 05.2005
Crew Supervisor III
Nevada Division of Forestry
04.1999 - 05.2002
Fire Captain
Bureau Of Land Management
08.1996 - 04.1999
Engine Operator
Bureau of Land Management – Southern Nevada District Office
01.1995 - 01.1996
Helicopter Crew Member
Bureau of Land Management
01.1994 - 01.1995
Interagency Hotshot Crewperson
Bureau of Land Management
01.1993 - 01.1994
Forestry Technician (Wildland Firefighter)
Nevada Business Services Group
01.1991 - 01.1993
Degree scheduled for 6/26 - Homeland Security and Emergency Management
University of Arizona Global Campus
Fire Science
College of Southern Nevada N. Las Vegas
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