Rony Gonzalez

• Educated customers about products and services offered by the company.
• Analyzed customer feedback to identify areas of improvement in product offerings.
• Collaborated with team members to develop effective sales plans.
• Resolved customer complaints promptly and efficiently.
• Advised customers on the latest product features and benefits.
• Assisted customers in selecting appropriate products or services for their needs.
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Operated register, handled cash and processed credit card transactions.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Etc….

• Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
• Stocked service areas with clean plates, bowls, cups, and other items as needed.
• Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
• Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
• Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
• Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
• Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
• Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
• Operated commercial dishwashing machines efficiently.
• Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
• Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
• Checked temperatures of dishwashing machines to ensure proper functioning.
• Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
• Followed all safety guidelines while handling sharp objects like knives or forks.

Etc….