Enrique Williams
Washington
Summary
Reliable and motivated entry-level professional with experience in transportation logistics, customer service, and team collaboration. Proven ability to work in sensitive environments requiring professionalism, discretion, and attention to detail. Strong communicator with a solid work ethic, teamwork mindset, and commitment to providing excellent service.
Overview
4
4
years of professional experience
Work History
Cashier/Team Member
Chic Fil A
Washington, DC
12.2021 - 06.2022
- Welcome and Greet customers
- Completed transactions on register
- Maintain cleanliness in dining room and front counter
- Prepare food and drinks for customers
- Canceled orders based on customer requests, inventory or delivery problems
- Sorted, labeled and dated merchandise to prevent expirations and product losses
- Assisted new employees during training sessions
- Corrected order and product mistakes by assisting customers with returns and refunds
- Provided information and received orders.
- Managed an efficient checkout process while providing friendly conversation with customers.
- Greeted customers and discussed type, quality, and quantity of merchandise sought for rental.
- Trained new staff on front end policies and procedures.
- Provided excellent customer service to a variety of guests, ensuring satisfaction and resolving complaints in a timely manner.
- Processed returns, exchanges and refunds according to company policy.
- Utilized knowledge of store layout to assist customers in locating items quickly and easily.
- Operated point-of-sale systems, including scanning items andcollecting payment information.
Funeral Assistant
Everly Funeral Home
Falls Church, VA
09.2023 - 02.2024
- Assisted funeral directors with service preparation, coordination, and facility operations.
- Greeted and guided guests while ensuring a respectful and organized environment.
- Coordinated floral arrangements, seating, and service logistics.
- Assisted with respectful removals from hospitals, residences, and care facilities.
- Maintained facility cleanliness and compliance with health and safety standards.
Mortuary Transporter
EC Whitaker Mortuary Services
Washington, DC
02.2024 - 01.2026
- Responded to service calls and coordinated timely transport operations.
- Prepared and transported individuals safely to designated facilities while maintaining professionalism and discretion.
- Completed required documentation and transport records with accuracy.
- Maintained vehicles, equipment, and operational readiness for scheduled and on-call services.
- Supported staff with administrative and operational tasks as needed.
- Demonstrated proficiency in handling large work vehicles, contributing to safe and effective site management.
Education
High School Diploma -
Paul Laurence Dunbar High School
Washington, DC06.2022
Skills
- Operations Support
- Logistics Coordination
- Customer Service
- Documentation & Recordkeeping
- Team Collaboration
- Problem Solving
- Time Management
- Facility Setup & Coordination
- Conflict Resolution
- Vehicle Operations
- Team Collaborations
- Picking and packing
- Packaging and labeling
- Self-motivated and disciplined
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Attention to detail
- Material handling
- Shipping and receiving
- Punctual and dependable
- Storage organization
ADDITIONAL INFORMATION
- Driver's License with Clean Driving Record
- Martial Arts: Brown Belt in Karate (discipline, focus, and leadership)
Timeline
Mortuary Transporter
EC Whitaker Mortuary Services
02.2024 - 01.2026
Funeral Assistant
Everly Funeral Home
09.2023 - 02.2024
Cashier/Team Member
Chic Fil A
12.2021 - 06.2022
High School Diploma -
Paul Laurence Dunbar High School