Isabela Arambula
Independence,MO
Summary
I'm a very dynamic and adaptable person. I excel in customer service and POS systems. Proven ability to manage high-pressure situations, while being able to train new team members, and overseeing operations. Strong problem-solving skills and a commitment to maintaining a welcoming atmosphere, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier/Team Member
Tatema
Kansas City, MO
09.2024 - 05.2025
- Operated the cash register or POS system efficiently and accurately, and processed payments by cash, credit card, or debit card.
- Greeted customers and answered any questions they had about the restaurant's menu and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated kitchen equipment to prepare beverages and dishes.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Oversee staff performance.
- Adapt to various roles.
Barista/Cashier
Petalia Brews & Bites
Austin, TX
09.2023 - 12.2023
- Managed rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Operated espresso machines and grinders with precision and care.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Handled cash transactions and processed payments efficiently.
- Managed inventory levels and restocked supplies as needed.
- Engaged with customers to create a welcoming atmosphere at the café.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Helped train new baristas.
- Managed key holder responsibilities, such as closing the store and setting alarms.
Cashier/Expo Runner
Twisted Fresh
Lee's Summit, MO
07.2022 - 05.2023
- Processed customer transactions efficiently and accurately at a busy fast-casual restaurant.
- Problem-solving quickly during rush hours.
- Bag and prepare to-go orders, ensuring nothing is missing.
- Memorize the menu.
- Worked at line stations making tacos, burritos, wraps, burgers, sandwiches, and bowls.
- Sauté and be on the flat top, occasionally working the grill.
- Ensure a clean dining room area.
- Properly clean the line and the restaurant.
- Stock as needed.
Education
Truman High School
Independence, MOPenn Foster Career School
Scranton, PASkills
- Excellent customer service
- POS systems
- Adaptability and flexibility for any position
- Problem-solving
- Multitasking
- Menu memorization
- Strong teamwork
- Alarm systems
- Store operations oversight
Languages
English
Full Professional
Spanish
Native/ Bilingual
Interests:
Bodybuilding, Traveling, Quantum mechanics, Reading
Timeline
Cashier/Team Member
Tatema
09.2024 - 05.2025
Barista/Cashier
Petalia Brews & Bites
09.2023 - 12.2023
Cashier/Expo Runner
Twisted Fresh
07.2022 - 05.2023
Truman High School
Penn Foster Career School
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