ENY Fernandez
Jacksonville
Summary
Detail-oriented professional with strong skills in workflow optimization and HR compliance. Proven ability to enhance operational flow and support employee training initiatives. Detail-oriented professional with strong skills in employee training, payroll administration, and conflict resolution. Committed to enhancing operational efficiency and supporting team performance in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head Busser
The Loop Pizza Grill
Jacksonville
11.2022 - Current
- Maintained cleanliness of dining area during service hours to enhance guest experience.
- Organized utensils and supplies to facilitate smooth operational flow.
- Monitored stock levels of napkins and condiments for prompt replenishment.
- Supported training of new bussers in best practices and procedures.
- Transported food dishes, trays, and silverware from kitchens to serving counters.
- Stocked service stations with ice, napkins, and straws to ensure availability.
- Wiped down tables and removed trash to create a welcoming environment.
- Maintained high standards of customer service during fast-paced, high-volume shifts.
Assistant Administrator
Luxor
Bogotá
03.2013 - 08.2022
- Coordinated office operations and maintained efficient workflow across departments.
- Facilitated communication between team members and external partners effectively.
- Prepared reports and documents to support administrative functions and decision-making.
- Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
- Created reports using MS Office Suite programs.
- Maintained office supplies inventory by checking stock levels and ordering new materials when needed.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- Managed computer databases, physical file systems, and required logs.
- Managed calendar of events for departmental meetings and other activities.
- Processed invoices for payment in accordance with established procedures.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Coordinated scheduling and logistics for staff meetings and corporate events.
- Analyzed operational processes and recommended improvements to enhance efficiency.
Education
I.T. PEDRO EMILIO COLL
MARACAIBO, VENEZUELASkills
- Employee training
- Payroll administration
- Performance appraisal
- Talent management
- Conflict resolution
- Data analysis
- Workflow optimization
- HR compliance
- Stakeholder communication
- Change management
- Labor law compliance
- Onboarding and orientation
- Internal communications
- Payroll coordination
- HR guidance
- Policy making and enforcement
- Employee retention
- Background checks
- Benefits programs
- Recordkeeping
- Dispute mediation
- Recruitment and selection
- Performance assessment
- Exit interviews
- HR policies and procedures
- Human resources operations
- HR leadership
- Regulatory compliance
- Recruitment
- Training programs
- Recruitment and hiring
- Job analysis
- Policy enforcement
- Labor relations
Languages
Spanish
Native/ Bilingual
English
Limited
Certification
ASSOCIATE OF SCIENCIE OF BUSINESS ADMINISTRATION (CONCENTRATION IN HUMAN RESOURSES)
Timeline
Head Busser
The Loop Pizza Grill
11.2022 - Current
Assistant Administrator
Luxor
03.2013 - 08.2022
I.T. PEDRO EMILIO COLL