John Fitzgerald
P C Beach,FL
Summary
Motivated Worker successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Head Busser
Pineapple Willies
Panama City Beach, FL
02.2019 - 11.2023
- Observed tables to tend to guest needs and identify customer service opportunities.
- Supported serving staff in delivering accurate and well-presented food orders.
- Provided assistance to guests as needed throughout their dining experience.
- Greeted guests with friendliness and professionalism.
- Stocked ice bins with fresh cubes throughout shifts.
- Participated in ongoing training to enhance job skills and knowledge.
- Resolved guest complaints to maintain complete customer satisfaction.
- Inspected dining room furniture for cleanliness and repair needs.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Helped employees complete required activities during peak periods.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Notified manager of issues with equipment or breakage.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Performed light cleaning duties such as wiping down counters, emptying trash cans.
Education
Associate of Science - Veterinary Medicine (Pre-Veterinarian)
Gulf Coast State College
Panama City, FL06-2024
Skills
- Employee Scheduling
- Sanitation Standards
- Fast Learner
- Table Setting
- Guest Relations
- Inventory Management
- Quality Assurance
- Health Code Requirements
- Professional Appearance
- Equipment Operation
- Time Management
- Safety Awareness
- Team Collaboration
- Performance Improvement
- Customer Service Excellence
- Conflict Mediation
- Workplace Safety
Affiliations
- Archery
- Cross Country
- Track and Field
Languages
English
Professional
References
References available upon request.
Timeline
Head Busser
Pineapple Willies
02.2019 - 11.2023
Associate of Science - Veterinary Medicine (Pre-Veterinarian)
Gulf Coast State College
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