Enya Gutierrez
Channelview,TX
Summary
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Overview
3
3
years of professional experience
Work History
Produce Packer
HEB Grocery Store
Houston, TX
12.2023 - Current
- Deconstructed pallets on a regular basis
- Ensured efficient restocking and packing of necessary items
- Performed inventory management duties for upcoming truck deliveries
- working at a fast pace knowing how to multitask
- Demonstrated exceptional teamwork skills while maintaining composure under demanding circumstances and effectively managing guest interactions.
- Facilitated movement of objects within the department using pallet jack and strength to lift heavy items.
- Knowing how to work the computers for signs and tags, price changes, and checking store markdowns to improve the sales for our department.
FOH Worker
Panda Express Restaurant
Houston , TX
08.2023 - 09.2024
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
- Worked with managers to report and resolve customer issues or concerns.
- Processed payments accurately using POS system.
- Performed opening and closing procedures according to established guidelines.
- Monitored quality control of all served dishes for presentation, taste, temperature.
Host & Food Runner
Darden-Olive garden
Houston, TX
08.2021 - 05.2023
- Assisted servers in seating guests by escorting them to their tables.
- Served as point-of-contact for resolving guest complaints or special requests.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
GED -
North Shore Senior High School
Houston, TX05-2023
Some College (No Degree) - Biomedical Sciences
San Jacinto College District
Pasadena, TXSkills
- Excellent Communication
- Attention to Detail
- Reading Comprehension
- Critical Thinking
- Team building
- Relationship Building
- Continuous Improvement
- Problem-Solving
- Multitasking
- Adaptability and Flexibility
- Corrective Action Implementation
Languages
Spanish
Professional
Timeline
Produce Packer
HEB Grocery Store
12.2023 - Current
FOH Worker
Panda Express Restaurant
08.2023 - 09.2024
Host & Food Runner
Darden-Olive garden
08.2021 - 05.2023
GED -
North Shore Senior High School
Some College (No Degree) - Biomedical Sciences
San Jacinto College District
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