Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enzo Gurgel

Elkhart,IN

Summary

Experienced professional with a strong commitment to teamwork and achieving collective goals while upholding high standards. Recognized for reliability, dedicated focus on collaborating with team members, and ability to adapt to changing needs. Skilled in efficiently managing tasks, resolving problems, and fostering a productive environment for optimal outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Geek Squad

Best Buy, Geek Squad
11.2023 - Current
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Exceeded customer expectations through consistent delivery of high-quality service within established time frames.
  • Maneuvered forklift safely in congested and confined areas
  • Managed efficient cash register operations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, and check transactions to complete customer purchases.

Elkhart Catalyst

Notre Dame University
06.2023 - 08.2023
  • Worked with other non-profit organizations to be able to market the opening of the Tolson Center for Community Excellence.
  • Created a digital tri fold magazine to help market the opening of the Tolson Center for Community Excellence online.
  • Created physical copy of tri fold magazine to help market the opening of the Tolson Center for Community Excellence.

Cashier

Noodle and Company
12.2022 - 04.2023
  • Operated cash register to record transactions accurately and efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.

Subway Sandwhich Artist

Subway
06.2022 - 08.2022
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Elkhart High School
Elkhart, IN
05-2024

Skills

  • Training and mentoring
  • Teamwork and loyalty
  • Team leadership
  • Radio communications
  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation

Certification

  • Intel Certified
  • Apple Certified
  • Forklift Certification
  • Geek Squad Advanced Repair Agent Certified
  • Geek Squad Consultant Agent Certified
  • Geek Squad Auto Bay Admin Certified
  • Best Buy Shift Lead Certified


Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Geek Squad

Best Buy, Geek Squad
11.2023 - Current

Elkhart Catalyst

Notre Dame University
06.2023 - 08.2023

Cashier

Noodle and Company
12.2022 - 04.2023

Subway Sandwhich Artist

Subway
06.2022 - 08.2022

High School Diploma -

Elkhart High School

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Enzo Gurgel