Enzo Perez Alonso
Los Angeles,CA
Summary
I am organized and can handle simultaneous office functions and direct administrative personnel to meet the needs of an organization or business. I am performance-oriented and driven with an in-depth understanding of office needs, morale upkeep, and community relationships. I am also skillful at coordinating resources and administrative support to keep operations smooth and boost team productivity. I can handle multiple projects with a high degree of accuracy. I am currently seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving expertise through an intersectional lens.
Overview
11
11
years of professional experience
Work History
Mentor
Las Fotos Project
08.2023 - 12.2023
- Provided guidance and recommended coping mechanisms for youth dealing with stressful moments.
- Assisted youth with homework assignments for their photography class.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Assistant Merchandising Manager
Velocity Global (Zappos)
10.2021 - 11.2023
- Experience working with a variety of leadership team members from different business units
- Assist inventory management team in style and purchase order maintenance, including order creation, ticketing requests, and order modifications
- Manage data entry for products and ensure accuracy of data and analysis
- Evaluate on-hand inventory to help identify inventory risks, and create solutions
- Update pricing changes and sales events using in-house inventory management tools
- Perform site QA on merchandise, category, and landing pages
- Utilize in-house database managing software to maintain records and reports of inventories, purchase order creation, pricing updates, and sales event projects
- Lead project for teammates on relevant company software tools, to facilitate work flow.
Freelance Contractor
Upwork
03.2021 - 10.2021
- Photographed and created new product listings online to accurately describe the item’s features, category, price, and visual representation
- Developed and maintained strong working relationships with multiple clients
- Performed data entry and complete proper paperwork
- Created plans and communicated deadlines to complete projects on time
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
E-Commerce Coordinator/Amazon Specialist
Global Trading LLC
03.2016 - 03.2020
- Handled multiple project requests daily for various company departments
- Maintained logs of activities for completed work
- Completed all aspects of company product photography, from staging and taking photographs to editing
- Software used: MS Excel/ Word, Adobe: Photoshop
- Facilitated and provided knowledge for upcoming brand development
- Trained and acted as a resource for new employees
- IT technician back up when necessary
- Consistently met or exceeded company expectations for speed and accuracy.
Shipping Clerk
Dynamic Direct
05.2015 - 08.2015
- Printed and organized shipping labels for (1,000+) products scheduled to ship, daily
- Determined method of shipment, utilizing knowledge of shipping procedures, routes, and rates
- Created packing and shipping list using Google Sheets
- Contributed to team effort by completing production goals daily according to the company approach
- Acted as liaison for Shipping Department, Customer Service, and Production groups to resolve shipping-related issues
- Perform any other duties as may be assigned by the Manager
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
Customer Support/Order Fulfillment Associate
Buy Back World.com
08.2013 - 04.2015
- Communicated daily with team members in quality control and technical support to expedite customer concerns and complete the purchase of services if necessary
- Prepared and processed (150+ daily) customer orders promptly to guarantee efficiency for USPS/UPS pick up
- Ensure orders are packed efficiently and in a secure method to prevent damage in transit
- Trained new employees in processing procedures
- Maintained inventory of shipping materials and supplies
- Perform other duties and projects as assigned
- Daily product photography using professional lighting equipment and DSLR cameras.
Warehouse Assistant
Sweet Gisele Inc.
04.2013 - 07.2013
- Experience in using printing equipment to create t-shirts designs
- Sorted, wrapped, and stacked goods and made labels to be attached to the product
- Ability to work in a fast-paced environment and be flexible regarding current company needs
- Ensured clam shell presses were cleaned regularly and adequately
- Clean up the work area before the end of every shift.
Education
Associate of Arts - Chicano Studies
02.2024 - Current
CCNA and CompTIA A+ Training - undefined
04.2020
Income Tax Preparation Training - undefined
02.2009
High School Diploma - undefined
06.2001
Skills
- Ticketing queue management
- PC/Laptop maintenance
- Network printer mapping and file sharing
- Windows 10, 8, 7; MacOS
- Interconnect network devices and appliances
- Microsoft Office 2013, WPS Office
- Printer troubleshooting (HP, Dell, Lexmark, Epson)
- Staff supervision and training
- Active Learning
- Boundary Setting
- Community Engagement
- Document Management
Languages
Spanish
Native or Bilingual
Timeline
East Los Angeles College - Associate of Arts, Chicano Studies
02.2024 - Current
Mentor - Las Fotos Project
08.2023 - 12.2023
Assistant Merchandising Manager - Velocity Global (Zappos)
10.2021 - 11.2023
Freelance Contractor - Upwork
03.2021 - 10.2021
E-Commerce Coordinator/Amazon Specialist - Global Trading LLC
03.2016 - 03.2020
Shipping Clerk - Dynamic Direct
05.2015 - 08.2015
Customer Support/Order Fulfillment Associate - Buy Back World.com
08.2013 - 04.2015
Warehouse Assistant - Sweet Gisele Inc.
04.2013 - 07.2013
Borough of Manhattan Community College of The City University of New York - CCNA and CompTIA A+ Training,
H & R Block - Income Tax Preparation Training,
St. Michael’s Academy - High School Diploma,
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