Emma Petrizzi, RDN
Summary
Dynamic professional with extensive experience in the hospitality industry. Team player adept in beverage preparation and creative mixology, alongside outstanding communication skills. Dependable and motivated service worker, excelled in high-volume environments, enhanced patron satisfaction and loyalty through exceptional service and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Ella's
02.2023 - 08.2024
- Efficiently served high patron volumes during events, nights, and weekends, managing multiple tables and bar seats simultaneously while maintaining swift, high-quality service.
- Methodically opened/closed the bar, ensured preparedness for each shift, handled cash responsibly, and printed sales reports.
- Developed loyal clientele by consistently delivering exceptional service, crafting quality cocktails, and engaging in friendly conversation.
- Resolved complaints or concerns professionally and promptly, maintaining positive relationships with patrons.
Inpatient Clinical Dietitian
North Shore University Hospital
10.2023 - 08.2024
- Acted as a liaison between patients and the food service department as needed to optimize patient meal satisfaction.
- Established proper diet needs and collaborated with clinicians and kitchen staff to integrate needs into care plans.
Dietary Aide
Elaine Center at Hadley
01.2021 - 05.2022
- Prepared and served meals to residents, accommodating diet needs and preferences; coordinated with nursing staff to ensure resident satisfaction.
- Kept all kitchen areas clean and free of hazards. Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Kitchen Shift Manager/Snack Bar Attendant
The Cold Spring Harbor Beach Club
05.2016 - 09.2020
- Supervised and trained Snack Bar Attendants, created employee schedules, and handled escalated customer issues effectively, demonstrating strong problem-solving skills.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Received, recorded, and filled customers' food and drink orders while cultivating warm relationships with club members
Food and Nutrition Department Volunteer
Huntington Hospital
05.2019 - 08.2019
- Assembled and delivered individualized meal trays for patients; learned proper kitchen procedure in a clinical setting.
Education
Bachelor of Science - Nutrition
University of Massachusetts Amherst
Amherst, MA05.2021
Skills
- Outgoing and positive personality
- Clear and effective communication
- Multitasking, memory retention, and prioritization
- Calm and professional under pressure
- Creative problem solving
- Suggestive selling
- Beverage preparation/creative mixology
- Fast Learner
Licenses/Certifications
- Registered Dietitian Nutritionist, CDR (2023)
- Allergen Awareness Training Certification, Berkshire AHEC (2022)
Timeline
Inpatient Clinical Dietitian
North Shore University Hospital
10.2023 - 08.2024
Bartender/Server
Ella's
02.2023 - 08.2024
Dietary Aide
Elaine Center at Hadley
01.2021 - 05.2022
Food and Nutrition Department Volunteer
Huntington Hospital
05.2019 - 08.2019
Kitchen Shift Manager/Snack Bar Attendant
The Cold Spring Harbor Beach Club
05.2016 - 09.2020
Bachelor of Science - Nutrition
University of Massachusetts Amherst
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