Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volleyball, Volunteering at the middle school I used to attend, Art, Singing, Dancing.
Timeline
Generic

Epifany Meeks

Branford,CT

Summary

Motivated student looking for real-world experience in retail sales. Familiar with handling transactions, promoting products and engaging with customers. Diligent employee collaborates ready to collaborate with coworkers to meet goals and deadlines. Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals. Dedicated student currently building foundational skills for Customer Service Cashier role. Prepared for challenges of position and ready to use abilities in communication and problem-solving to meet company goals. Methodical Hostess with exceptional knowledge of best-in-class customer service protocols. Successful at working closely with servers to uphold standards of service. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player.

Overview

1
1
Certification

Work History

Hostess

9 East Hibachi & Asian Kitchen
Branford, CT
03.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Informed servers of newly seated parties for speedy service.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Checked and restocked server areas and organized and got change for front counter.

Education

High School Diploma -

Branford High School
Branford, CT
06.2024

Skills

  • High-Volume Dining
  • Team Player
  • Guest Experience Management
  • Wait List Management
  • Active Listening and Communication
  • Dining Reservations
  • Table Assignment Management
  • Multi-Line Telephone Systems
  • Bill Computation
  • Reservation Management
  • Warm and Welcoming
  • Menu Memorization
  • To-Go Order Preparation
  • Guest Greeting and Seating
  • Billing and Payment Processing
  • Reading Comprehension
  • Customer Preferences
  • Guest Accommodations
  • Cash Register Operations
  • Guest Satisfaction
  • Traffic Calming
  • Safe Work Practices
  • Guest Observations
  • Mobile Order Management
  • Good Communication Skills
  • Food Distribution
  • Drink Orders and Service
  • Cash and Transaction Handling
  • Guest Interaction
  • Conflict and Complaint Resolution
  • Resolving Irregularities

Accomplishments

    I am an honer student in Branford High School. I volunteer at Francis Walsh Intermediate School with their theater program. I received a certificate for an outstanding performance and contribution to my branford high school volleyball team. I adopted two kittens. At my current job I always get compliments on my customer service.

Certification

  • ServSafe

Volleyball, Volunteering at the middle school I used to attend, Art, Singing, Dancing.

I've always been interested in volley ball but didn't start playing until high school because I thought I was too short to play. But once I tried out and made the team I realized that I shouldn't let my insecurities stop me from doing the things I want to do. Volunteering in my middle school was fun for me because I love helping and I love theater. Art, singing and dancing has always been a part of my life since I was a baby. I've been playing the guitar since I was 10, I've been singing and dancing since I was about 3.

Timeline

Hostess

9 East Hibachi & Asian Kitchen
03.2022 - Current

High School Diploma -

Branford High School
  • ServSafe
Epifany Meeks