Summary
Overview
Work History
Education
Skills
Timeline
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EQUANIYA FLEMING

Dallas,Texas

Summary

To obtain an entry-level position with the opportunity for growth and challenging responsibility with good oral and written communication skills.

Overview

9
9
years of professional experience

Work History

MIT/AM

Snipes USA
01.2022 - Current
  • •Produce and give extraordinary customer service highlighted in the customer service manual.
  • Ability to work in a team setting.
  • •Help customers as they enter the store, and helping multiple customers during peak periods.
  • Schedule Setting(Ordering merchandise)
  • •Promote and sell services and merchandise provided by SNIPESUSA.

Customer Service Rep

Continuum Global Solutions
10.2021 - 12.2023
  • Enhanced customer satisfaction by efficiently resolving claims and addressing policyholder concerns.
  • Streamlined claims processing for quicker resolutions, utilizing thorough.
  • Improved workflow efficiency with proficient multitasking and prioritization of high-priority issues.

Customer Service Representative

Canton Discount
10.2016 - 09.2021

• Responsible for the Check Cashing department cashing a variety of checks.

• Oversees the Western Union department transferring money to individual and business.

• Provide excellent customer service

Education

Associate of Arts - undefined

Holmes Community College
Goodman, MS
08.2017

High school Diploma - undefined

Canton High School
Canton, MS
05.2016

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

MIT/AM

Snipes USA
01.2022 - Current

Customer Service Rep

Continuum Global Solutions
10.2021 - 12.2023

Customer Service Representative

Canton Discount
10.2016 - 09.2021

Associate of Arts - undefined

Holmes Community College

High school Diploma - undefined

Canton High School